12/02/2010Provided by Citysearch -
I am saying this as an ex driver. I remember when I was with them they had a cab they put the wrong fuse in so there was no light and it's a cheap part so ya think with what they make they would fix it, right? They didn't and the car eventually caught fire.
The condition of almost all of the cabs was deplorable. I remember one time driving one down the highway and they wouldn't fix the shocks so when it would get to 40 it would shake.
Those are just 2 of the cabs I remember not being properly taken care of.
The way they treat their drivers I'm surprised people still apply. There were nights I would work a 12 hour shift and not even take home all of my tips because of how they charged us.
09/29/2010Provided by Citysearch -
I tried Saugus Taxi three times in the last year, they were over a half hour late every time. I called the night before for a pickup in the morning and they were still late. I'm posting this so it doesn't happen to anyone else. I was late for work three times because of them. Time to find a different Taxi company.