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CVS Pharmacy

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Business Details

Hours:

Regular Hours

M-F 08:00 AM - 12:00 AMSat 08:00 AM - 12:00 AMSun 08:00 AM - 12:00 AM

Extra Phones:

Phone: (408) 867-5400

Brands:
home health, now
Payment method:
amex, discover, master card, visa
Categories:
Photo Finishing, Cosmetics & Perfumes, First Aid Supplies, Greeting Cards, Pharmacies, Health & Wellness Products, Health & Diet Food Products, Optical Goods

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Reviews

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12/16/2010
CVS Pharmacy Saratoga CA - Rude Staff

Rude Pharmacist. Does not care to understand your problems. Attitude is that it's not his problem so he doesn't care. I needed their fax number. They do not post on their website because they do not want patients faxing in their information, and will only release to doctors. My doctor does not have the time to call pharmacies to figure out what their fax number is. I guess the pharmacy industry needs a dose of ... view more

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06/14/2009
Aweful experience

Worst customer experience. DO NOT GO. Terrible experience.long lines, rude people. Are not helpful. Worst customer experience. Can not tell you when they will have your perscription.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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04/01/2009
great service

I don't normally write these things but I have to say, after reading the negative reviews that I should share my experience today. I called (they answered promptly) to move a prescription from another pharmacy to this store. They took my information and promised to call back. I rec'd. a call within 2 hours that not only had they successfully transferred my prescription from Walgreens but that it was ready for pick up... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/14/2008
Awful Pharmacy !

Avoid this Pharmacy !! They are extremely Rude and Arrogant ! The fill in manager from the Los Gatos Longs Store needs to go back to bed . The lines are almost Always long , with the phones ringing away . Poorly managed . I real Shock considering this is Saratoga one of the nicest places to live.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/24/2008
Horrible Pharmacy :(

The Pharmacy is HORRIFIC!! I would give it a zero if possible . POOR Customer service ! Constant Mehem . Phones ringing with No one answering , Long lines and "" Who cares about customer"" Attitude .\r \r AVOID This Pharmacy !! Manager is Nelia Sarmiento

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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CVS Pharmacy

12940 Saratoga Sunnyvale RdSaratogaCA 95070

(408) 867-6822

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CVS Pharmacy

12940 Saratoga Sunnyvale RdSaratogaCA 95070

(408) 867-6822

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