Ist Class Service, I was in the market for a new Trek bicycle, the 2012 model that I wanted did not have the components I needed. Without hesitation Dave said, he would arrange to have the components changed and have the bicycle ready for me within a week. I assumed he was the owner making the quick decision to satisfy a customer. Upon returning to have the bicycle fitted to me did I find out he was not the owner. If I had not talked to Dave, I would have ended up with a bicycle from another shop that I would not have been satisfied with. I returned to have some minor changes in the fit and Matt took great care in making the adjustments. Thanks to Big Dave in having such great employees working at his store.
These guys have been in business in town since I was a child. They have seen other shops come and go, and they stay strong and focused and know how to treat their customers. They are no longer closed on Mondays, either. Great selection of bikes, clean shop with huge work area. And a pleasant absence of tri-"athlete" glop.
Good customer service is always a must and these guys have it. They listen to your needs and offer a selection of options and products. They treat you like family.