Fired Up Seaside

I visited this business on 6-14-12 and painted two pottery pieces with my kids. I was told by the owner the pieces would be shipped on 6-18-12. It is now 7-26-12 and I have still not received my pottery or my money back. She will not return my phone calls, e-mails, or facebook messages. She deletes most bad comments off the facebook page, but if you look you will find 7 other people with the same complaint. Also, there are 4 BBB complaints about the same thing and they have a rating of F.