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P.F. Chang's China Bistro

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Business Details

23

years

in Business

Hours:

Regular Hours

General Info:
Founded in 1993, P.F. Chang's China Bistro is a chain of restaurants operating in the United States that offers a variety of Chinese cuisine. Its menu of appetizers includes chicken lettuce wraps, spare ribs, crab wontons, spring rolls, shrimp and vegetable dumplings. It also offers hot and sour soups, noodle soups, and oriental chicken, shrimp and salmon salads. The restaurant serves a variety of seafood items that include scallops, shrimp, marinated sea bass and prawns. P.F. Chang's China Bistro also offers banana spring rolls, chocolate domes and cheesecakes. It additionally offers an extensive collection of wines. The restaurant also sells gift cards and items. P.F. Chang's China Bistro has a location in Santa Monica, Calif.
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Payment method:
amex, discover, master card, visa, diners club
Neighborhoods:
West Los Angeles, Wilshire-Montana
Categories:
Chinese Restaurants, Restaurants, Asian Restaurants
Other Information:

Cuisines: Japanese, Asian, Family Style, French, Sushi, European, Chinese, Pan Asian, Continental

Alcohol: Beer, Full Bar, Wine

Price Range : Average

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Reviews

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09/05/2015

Overall

Excellent food and Cozy atmosphere



I'm not a huge chain restaurant person but I've always liked PF Changs. Lost of great menu choices, even for a girl like me who enjoys a good steak.



This location is also a lot cozier and more quaint than a lot of other LA restaurants. Somehow they manage to keep the place from sounding like a train station. You can actually just sit and enjoy a nice Chinese meal with someone and speak to him/her.



Staff is friendly and efficient. I've never had a problem here. Love the food!

01/02/2014

Overall
Food has went down hill a little

Man service has went in the toilet! They only have a few Bus persons for the whole restaurant, it's crazy bad that they make the Servers do all the work. Seems PF is getting cheap and making the servers pick up the slack. Very disappointing! I really feel for the servers..

06/06/2011

Provided by Citysearch - 
Overall
Love it

One of my top guilty pleasures, and its just mouth watering when your hungry. Nothing like the garlic noodles...Go with the garlic noodles!!!! Just so good. I recommended PF changs to all my friends.. Little fun trivia, whats the PF stand for???



Paul Fleming! owner and creator!

12/01/2009

Overall
Great food, Average service

PF Changs is a chain of Chinese American Fusion restaurants with exceptional food and great ambience. the place is always packed, which means service can be very shoddy. My favorites are the Chang's Spicy Chicken, Lemon Pepper Shrimp and their Fried Rice.

11/07/2008

Provided by Citysearch - 
Overall
Love their Lettuce Wraps, snooty help

Love the decor, their Lettuce Wraps are great, I love soup so I enjoyed it as well, love their Vegetable Entrees. Their staff needs closer training, the manager hmm, the place could use a good cleaning. I overheard a customer complain to the manager, who acknowledged them to be regulars, but refused to adjust the bill based on the amount of the entree that WAS consumed, imagine that. Anyway, my advice, take an antacid after your meal. Take a nice walk, then go to Starbucks for a nice Americano and a dessert, you'll need it.

12/06/2007

Provided by Citysearch - 
Overall
Love PF Changs, Just Not This Location!

I love PF Changs and usually have a great time but that ended at the Santa Monica location. Sometimes you have one bad experience...whatever..it happens but when its more than that....odds arent looking too good. At one occasion, I almost slipped and broke my neck while being brought to our table. Turns out that there was a plastic straw wrapper on their highly polished floor which caused me to slip. I brought it to the host's attention (he saw me slip) which he just IGNORED! Just left me embarrassed and the straw wrapper still on ground waiting for its next victim. Umm ok thanks a lot buddy! Then our waiter not only brought us some tea we NEVER ordered but supposedly didnt hear me order the drink I was waiting for...how's that? That's okay, it happens but we were charged for a kettle of tea we never ordered and just thought was complimentary...I dont even drink tea. Anyways, the meal was good and we left. The next time we went in we ordered the NY Strip Steak which was my second time ordering and is great! Well this time around it came to the table and I was crunched for time. The steak was how you say....overcooked and dry! We're talking about a piece of meat that is supposed to be cooked medium rare according to the menu..it was beyond medium...even the girl bagging our food commented on that and suggested we speak to the Mgr. Since we were crunched for time we had to high tail it out of there but I wanted to let the manager know I was unhappy. I was met with ""Hmm you should have told me sooner we could have got another for you"" Umm I was there at total of 15 min or less after getting my food..there is no ""sooner"". He didnt offer anything to make it right it was basically a too bad so sad attitude so basically I threw out over $20 on this steak alone...right into the trash. I was very disappointed in the staff i.e. manager and host...both uncaring and could give a care less about customer service. Stick to another location like the Torrance PF Changs!

02/28/2007

Provided by Citysearch - 
Overall
Delicious and dependable Americanized Chinese food

PF Chang's is not exactly the place to experience authentic Chinese fare, but the food they do have is tasty and consistently good. They have a large and varied menu of vegetable, seafood, and meat dishes, and it's always fun to try new things. The chicken lettuce wrap appetizers are to-die-for and actually healthy! The portions are managable and not too big - we never leave with any extras. It can get very crowded and at peak weekend times there is often a long wait, but the shops of 3rd street are within walking distance so it's easy to pass the time. The atmosphere of these chain restaurants leaves a little to be desired, but it's still a fun place to grab a somewhat upscale Chinese meal.

12/11/2006

Provided by Citysearch - 
Overall
RUDE CUSTOMER SERVICE

I have been to Several P F Changs, Elsegundo, Palo Alto..to name a couple, and enjoyed the experiance, found the Food to be good, and staff to be friendly..but NOTthe case in Santa Monica.
PF Changs is really American food, but they have an Asian twist and flavour to the menu in sort of a comfortable Steak house type atmosphere with Asian decore, and overall they do a nice job, My wife is Asian, and I have been to Asia several times, so I think I have some knowledge of this.
I live 2 blocks from the P F Changs in Santa Monica, one night I called for reservations, but was told I didnt need one, the wait wasnt long, just walk over when I was ready and tey would seat us, so we finished a glass of wine at home and walked over, at which point we were given a pager and told it would be aprox 30 minutes..2.5 hours later we were still waiting and people were going in in front of us who had just arrived, I asked two ""hostess's"" at the counter who were more busy laughing and giggling to them selves than working and in a snotty attitude was we were told ""Oh, They made a reservation""...when, I explaned what the situation was they had no response.. I asked for the manager, 15 minutes later she arrived, spoke to them for a few minutes first and then appeared to have an attitude before she even spoke to me, I started to explain and she said ""Did you just call me here to complain?""..I said ""WEll..yes, isnt that your job?""..she said well if thats all you want please leave leave the resturant, the hostess told you the rules""....I have never been asked to leave any resturant in my life..but promise you I will NEVER return to that one again...it was the rudest treatment I have ever received, in ANY buisness establishment.

11/18/2006

Provided by Citysearch - 
Overall
Terrible service and food

It's hard to make Chinese food bland, but this place has mastered that art. And what's with the attitude from the service? It's almost like they were instructed to be rude and snide...maybe to distract us from the yucky food? I will say the interior is very pretty, especially the entrance. And we need more upscale Chinese joints. But I am not a fan of this place.

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P.F. Chang's China Bistro

326 Wilshire BlvdSanta MonicaCA 90401

(310) 395-1912

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P.F. Chang's China Bistro

326 Wilshire BlvdSanta MonicaCA 90401

(310) 395-1912

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