Posted: 5/19/2011Provided by Citysearch -
I took some pieces of jewlery in to Arthur's to be repaired - including my wedding ring which needed 2 prongs to be fixed to secure the diamond. Last time I had this done it cost $36. Instead of dabbing some gold on the prongs to secure the diamond, he RESET my whole wedding ring! A completely DIFFERENT SETTING!! He never called to check if that was okay. And then he has the gaul to charge me $400 - and he re-set my WEDDING RING! I was so shocked and sad I walked out crying! Additionally, the other peices of jewlery were repaired VERY poorly. I should have gone to the BBB to report him. In fact...I think I will right now!