In for routine service; out with a broken vehicle. <br> <br>I have a lifetime oil change contract with Lithia. After my last oil change two weeks ago, I am having to replace the gasket they cracked when they overtightened it because they placed the sealer ring on the wrong thread. They also sheared off a bolt holding up the oil pan. Not to mention that they neglected to check the in-cabin air filter than needed replacing. My experience was so bad, I couldn't trust them to make it right so I found an independent repair shop (Toy Auto Man in Santa Fe, NM) to fix what Lithia broke.