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110 Chestnut StRedwood City, CA 94063
From Business: Do you have glass damage? For windshield repair and replacement in the Redwood City area, turn to Safelite AutoGlass . Those in central Redwood City or other areas …
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Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
One of my tennis buddies referred me to Jozo's about 6 months ago when I was looking for an auto shop that can service our 2 Mercedes cars. When the business owner/mechanic of the shop where we always used to bring our cars for many years decided to retire, we took our cars back to the dealership shop because it's hard to find a mechanic as friendly and as trustworthy as him. Knowing my friend as being really very picky when it comes to repair/service of his mercedes, when he told me he was very satisfied with the service Jozo's has done on his car, I listened to what he said when he referred me to Jozo's. He said, they are very meticulous and very thorough. The downside of that is...it takes them a bit longer to finish the job. My friend said he didn't mind it that much because when they were done, they did such a great job. He was very happy to tell to the rest of our tennis buddies...his car now is running like new!. So, when one of our 2 cars needed repair, I called Jozo's to make an appointment, the person who answered the phone introduced himself as Hravo, the son of Jozo, the owner of the shop. He was very pleasant to talk to and I felt very at ease talking to him on the phone. When I got to the shop, Hravo greeted me and he was even more pleasant in person than on the phone. He looked at my car after I explained to him what was going on with it. He knew right away what was causing the trouble and he said it won't take long if I want to start on it right away. He gave me the parts price and the labor charge which to me were very fair compared to the dealer's. I told him to work on it right away. Then Jozo arrived. He's as friendly and easy to talk to as his son, Hravo. He offered me coffee and chatted with me while Hravo worked on my car. Before long, it seemed we knew each other for a long time. He told me about the country he came from, how he came to the US, etc...very friendly guy. Hravo finished the job in no time and did a very well done job. That's the kind of service I am looking for, friendly, accomodating (to some extend of course depending on the extend of the repair/service), and fair price. After going back to Jozo's a couple more times since, I can say that Jozo and Hravo are honest and very trustworthy people. I believe more so when I met the rest of Jozo's family when he invited me to his home...they are all very nice people. I would recommend their shop to anybody without any reservation.
I recently went to this place for the first time. Initially I really liked the facility and the overall set up. But when it came to check out, the entire experience was enough to make me not want to go back though. The way Dennis charges customers for time used struck a negative cord with me; it's a rip off that plays out in his favor. He charges in 30 minutes increments (which was not made clear when I got there). I did not appreciate finding out about this billing practice until after it was time for me to leave. Apparently the five minutes I went over the hour was enough justification for charging me for a full 30 minutes. Pit Row charges $35.00 per hour. Since I went over 5 minutes past the hour, this was justification for charging me an extra $20.00. I previously have gone to Lifted Inc. over in Fremont a few times. I never had an issue with those guys charged me because it was based on what I actually used. Pit Row basically gets to pocket extra money from it's customers for time they didn't use. The only exception is if you stopped at exactly an hour, if you are 1 minute over, and now your getting charged for 1.5 hours. I'd be more inclined to recommend Lifted Inc, over Pit Row. Lifted doesn't inflate my bill with time I did not get to use.
I've been bringing my cars to Jozo's for 12 years and have referred many satisfied customers to them. They always treat me fairly, provide excellent service on my car, and are extremely polite and easy to deal with. Everyone I've sent to Jozo's has been very happy with their service and has saved a lot of money over going to other shops or the dealership service center. The lady with the poor grasp of the English language in the previous review and her boyfriend probably tried to undercut Jozo's and ask for free diagnostics. Anywhere you bring your car, they are going to charge you for diagnostics. Furthermore, I know Mini batteries cost around $175 plus shipping if you buy it online and over $250 if you buy it from the dealer. So, this person probably thought they could get their battery at Costco. If you fix Mini Coopers, I'd be aware of Bonnie and Clyde from the previous review... they're probably going to try to pull a fast one on you too... Again.. Jozo's has been great for my family and the many friends I've sent to them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.