Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
100 San Antonio CirMountain View, CA 94040
From Business: Since 1960, San Francisco Bay Area contractors, designers, architects, building and home owners, and stained glass artists glass have relied on Franciscan Glass C…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
One of my tennis buddies referred me to Jozo's about 6 months ago when I was looking for an auto shop that can service our 2 Mercedes cars. When the business owner/mechanic of the shop where we always used to bring our cars for many years decided to retire, we took our cars back to the dealership shop because it's hard to find a mechanic as friendly and as trustworthy as him. Knowing my friend as being really very picky when it comes to repair/service of his mercedes, when he told me he was very satisfied with the service Jozo's has done on his car, I listened to what he said when he referred me to Jozo's. He said, they are very meticulous and very thorough. The downside of that is...it takes them a bit longer to finish the job. My friend said he didn't mind it that much because when they were done, they did such a great job. He was very happy to tell to the rest of our tennis buddies...his car now is running like new!. So, when one of our 2 cars needed repair, I called Jozo's to make an appointment, the person who answered the phone introduced himself as Hravo, the son of Jozo, the owner of the shop. He was very pleasant to talk to and I felt very at ease talking to him on the phone. When I got to the shop, Hravo greeted me and he was even more pleasant in person than on the phone. He looked at my car after I explained to him what was going on with it. He knew right away what was causing the trouble and he said it won't take long if I want to start on it right away. He gave me the parts price and the labor charge which to me were very fair compared to the dealer's. I told him to work on it right away. Then Jozo arrived. He's as friendly and easy to talk to as his son, Hravo. He offered me coffee and chatted with me while Hravo worked on my car. Before long, it seemed we knew each other for a long time. He told me about the country he came from, how he came to the US, etc...very friendly guy. Hravo finished the job in no time and did a very well done job. That's the kind of service I am looking for, friendly, accomodating (to some extend of course depending on the extend of the repair/service), and fair price. After going back to Jozo's a couple more times since, I can say that Jozo and Hravo are honest and very trustworthy people. I believe more so when I met the rest of Jozo's family when he invited me to his home...they are all very nice people. I would recommend their shop to anybody without any reservation.
I recently went to this place for the first time. Initially I really liked the facility and the overall set up. But when it came to check out, the entire experience was enough to make me not want to go back though. The way Dennis charges customers for time used struck a negative cord with me; it's a rip off that plays out in his favor. He charges in 30 minutes increments (which was not made clear when I got there). I did not appreciate finding out about this billing practice until after it was time for me to leave. Apparently the five minutes I went over the hour was enough justification for charging me for a full 30 minutes. Pit Row charges $35.00 per hour. Since I went over 5 minutes past the hour, this was justification for charging me an extra $20.00. I previously have gone to Lifted Inc. over in Fremont a few times. I never had an issue with those guys charged me because it was based on what I actually used. Pit Row basically gets to pocket extra money from it's customers for time they didn't use. The only exception is if you stopped at exactly an hour, if you are 1 minute over, and now your getting charged for 1.5 hours. I'd be more inclined to recommend Lifted Inc, over Pit Row. Lifted doesn't inflate my bill with time I did not get to use.
I've been bringing my cars to Jozo's for 12 years and have referred many satisfied customers to them. They always treat me fairly, provide excellent service on my car, and are extremely polite and easy to deal with. Everyone I've sent to Jozo's has been very happy with their service and has saved a lot of money over going to other shops or the dealership service center. The lady with the poor grasp of the English language in the previous review and her boyfriend probably tried to undercut Jozo's and ask for free diagnostics. Anywhere you bring your car, they are going to charge you for diagnostics. Furthermore, I know Mini batteries cost around $175 plus shipping if you buy it online and over $250 if you buy it from the dealer. So, this person probably thought they could get their battery at Costco. If you fix Mini Coopers, I'd be aware of Bonnie and Clyde from the previous review... they're probably going to try to pull a fast one on you too... Again.. Jozo's has been great for my family and the many friends I've sent to them.
I have a 2002 Mini Cooper which I bought about 10 months ago. After purchasing the car, it started having problems (weird noises, engine was very dirty, etc.). I found Jozo doing a search on the web, and when I brought my little car down there, Jozo immediately made me feel like family. Both he and Hervo do a wonderful job. They exceeded my expectations, as well as overdelivered (my car was ready sooner than they said it would be). With all the mechanics out there, many of which are looking for issues with your car to make an extra buck, Jozo is NOT one of those. They honestly care about getting the car running the best it possibly could, and not overcharging for it. Based on all that was wrong with my car when I brought it in, they definitely underestimated the labor and UNDERCHARGED me. I would recommend Jozo and Hervo to anyone. Not only great mechanics, but they definitely give you more than fair prices and are great in terms of customer service.
I highly recommend Jozo's BMW & MBenz for service and maintenance of your BMW, Mercedes, or Mini Cooper. I have been a satisfied customer for over 15 years. Over this time, Jozo has serviced 6 of my vehicles. At one time, I did visit another repair shop but I returned to Jozo when the other shop was not able to resolve the persistent problem. Jozo fixed the problem after taking the time and energy to find the root cause. In fact, there isn't a problem that Jozo has not resolved. He is quite knowledgeable, honest, and reasonable. I have moved from the area but I still take my cars to Jozo for service. I can't afford to try a new place that will not completely resolve my car problems. If you really care of the quality of your vehicle, Jozo's BMW & Mercedes Benz is the place you ought to frequent.
I had called around and visited several shops to replace the back window of my 1991 Volvo Bertone that someone had put a rock through. I knew it would not be as easy a find because of the age of the car. Several shops told me that it would take several days to get the window ($425) and that I would need the window trim kit ($170), a dealer item. I even priced a used window from a Volvo dismantler who quoted me $460 for the window, $185 for the trim kit, and $120 to install. Then I called Quality. Price of the window installed was just shy of $399, complete. Did a drive by to check them out. Seemed legit. Got the job done in the time frame promised, quality work like their name says. I highly recommend these guys!
I always appreciate the wait while waiting for my car in the shop. The replacement was done quickly while I waited. I dropped my car in the morning and had the car fixed by early afternoon, and it runs much better now! Albert is a great with communication with his customers and was able to explain to me what went wrong and what had been done to solve the problem. A very professional and honest shop with great service and has set and fair prices. I would recommend CARS shop to everyone! I am completely satisfied within the time promised and as always, I had the most positive experience. Thank you!
I've owned several BMW and Mecedes vehicles over the years and for the past 15 years have had them serviced at Jozo's. The owner, Jozo and his son Hrvo, are excellent diagnosticians, have reasonable pricing and have always treated me fairly. The shop's atmosphere is always friendly, no matter how busy it gets. Repairs have always been done to my satisfaction, in a timely fashion. I trust them implicitly. I wouldn't hesitate to recommend this shop to anyone and as a matter of fact, I have done so many times over. It's a great place to have your car repaired.
Auto Depot is the best body shop. I've had my car repaired there on a couple of occasions, and I couldn't have been happier with the results. I was rear-ended on one occasion and Champion took great care of me. Had my car back in a matter of days, and not weeks like some places. Not only does the shop staff know what they are talking about, they back it up. Professional, reliable, fast, honest and personable. The only shop I'd recommend for mechanic work and auto body repair.
From start to finish, I was kept in the loop and treated as if I was not just a customer but a friend. Introduce by the owner, The guys informed me of the whole process, when the adjusters came, what the adjusters saw, when my car would start being fixed, when my car was almost finished, and when to pick up my car. Nothing less than a world class experience! Not to mention, they washed, polished, and vacuumed my car to like-new status!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.