I was looking for Razzmatazz to make a special drink for a bachelorette party. I called BevMo weeks in advance, who told me the liqueur had been discontinued by the manufacturers. When I went in two days before the party to pick up a substitute, they told me that they were wrong and that they could special order it...for five days later. I called Bobby's Liquor and they guy immediately offered to look for it, then to special order it, then to contact the local warehouse to see if he could get it for me by Saturday. The best customer service I've ever had!