City Lights Limousines is very sorry about your trip to San Francisco on your bithday on February this year. You signed a contract for 5 hrs and you and your group came back after 5hrs and 40 minutes. That's 1 hr overtime per signed contract. This trip was given to us by another limo company. We don't have and never had your credit card info on file - you signed credit card slip in front of driver adding 1 hr over time and gratuity, have copy to show you. You claim total extra charge was $300.00 (you must be confused with another company) charge was only half of that!! - signed by you. We are very surprised you insist on this issue after 4 months, credit card companies are very protective of their customers and after you disputed these charges with them funds were still granted to City Lights Limousines. We're very sorry you delayed your group after club was closed and two of your friends had to go back into the club trying to find you. The word FRAUD is a very strong word, we must be cautious when using it to accuse someone. City Lights Limousines prides itself in providing best possible service to our customers, we can assure you we''ll do better next time.
Excellent customer service and drivers. Have been using them since late 1980s, first my parents, then entire family,and they never fail to deliver great transportation experience. Just like a good friend, the team @ West coast Limousine always go an extra mile.Never charge anything if I forget something in the car, whether it's a cell phone or a coat, just really really good. Highly recommend this company
Generally excellent service and excellent personnel. On the negative side, one pick-up was very late but we still made our flight. On the positive side, the driver had a two-hour wait for us at SFO on time. We continue to use them