Kaleidoscope Flowers

Avoid this place at all costs, they ruined my wedding...Bouquet was wrong color, flowers were dead when delivered and owner was very nasty. When advised that I had white roses my first marriage and know what white roses look like (my husband passed away and this was my second marriage) he stated "on your third marriage come in and pick out the color". Instead of being sorry as any other business owner would be he had a don't care attitude and a sly remark like that... KARMA is a you know what and when you treat paying customers like that it will only come back to bite you two fold...Listen to all the poor reviews before going to this place, I wish I did the owner and customer service is HORRIFIC!!

If I could give a no star review, I would. I ordered flowers through Teleflora, but when given the opportunity to select a florist, I was happy to choose one I knew. Being from Santa Barbara originially, I was familiar with Kaleidoscope.

The flowers were for my Grandmother's funeral on 10/30 at the funeral home ACROSS THE STREET! I ordered the flowers on 10/28 for delivery to the funeral home by 10/29. The flowers arrived at 10:00am on 10/30...too late for the funeral.

Need I say any more? Worst. Florist. Ever.

I ordered flowers from Kaleidoscope to be delivered during business hours to my daughters office. It was a birthday surprise. The flowers were delivered at 5:00PM just as the staff was leaving for home, so my daughter did not have the opportunity to share the experience with her co-workers. In addition the basket the arrangement was delivered in was broken and wet. OK, they sort of screwed up, things like that can happen. My daughter and I were both disappointed. I called the shop to report what had happened and was told, well, they were delivered before 5 and the basket must have broke during transport. No apology. I asked for a refund, they refused, I asked for a store credit, they refused, I requested a new arrangement to be delivered to my daughter, they refused. They did offer to put the arrangement into a new basket.

but refused to redeliver it to my daughters office which is about 2 to 3 miles from their store. So, they show up to

my daughters house where the arrangement was, AND LEAVE THE BASKET ON THE PORCH. My mother in law was home expecting them, and I had warned them they needed to ring the bell and knock loudly because she is elderly and hard of hearing, but they didn't wait, they just dropped it on the porch and left. Kaleidoscope apparent definition of customer service is, give us your business, pay us, and leave us alone. There are way too many excellent florist in Santa Barbara to settle for Kaleidoscope Flowerds.