Slick Scam Artists!!
Beware of this company! They installed most of the ac units in my subdivision. They ran the pressure lines underground with no pvc, no insulation, no protection. They installed undersized units in many of the homes. These factors predisposwd the units to having problems. We had our unit freeze up within the first year. A young tech came out and found the gas was almost empty. He said that probably happened during the install. He filled the gas and put a jump start unit in because it made a screaming sound during start-ups. He gave me a ticket and I didn't notice he omitted the gas fill, only putting the jump start unit. Just outside the warranty period, the same thing happened. Delair then did a pressure check and said I need new lines run due to leaks. They said it would cost me $2000+ for this work. I spoke to the supervisor, and he said they never filled the gas, and it is off warranty. He said if there is no documentation, then it didn't happen. Beware!!!!!