This was a great service. I got the reservations as a part of my flight arrangements with Allegiant Air. The rate was great as I have tried local companies (Fox Car Rental) which turned out to be a ripoff. Alamo was ready at my arrival. A quick review of the contract at the counter and off to choose which car I wanted from a selection of cars that were filled and ready to go. The return was unbelievable. I pulled up in the parking space and the attendant gave me my receipt. No hassle, no fuss and no muss. This was one of the best experiences I've had with rental cars. One thing is a problem, Their location in the airport is a long walk from the terminal at the Sanford, Fla. airport.
There are other Enterprise rental center closer to me, but the overall customer satisfaction and service that I get here, is second to none. I have been an Enterprise customer for years, and have been coming to this location since 2013. Being in sales you come to understand that service is everything and the Rinehart Rd. location in Sanford ROCKS !!!!!!
We have used the Enterprise on Rinehart in Lake Mary, Florida on numerous occasions and never been disappointed. Our recent rental was no exception. Rented a mid-sized SUV and picked up a Jeep Grand Cherokee with only 200 miles on it! Yay, me! And "Yay, Enterprise!" The staff there is helpful, friendly and efficient. Thanks!
Our flight was delayed and didn't arrive until 4 hours after scheduled. The staff was very understanding and upgraded us to a larger SUV at no charge! The SUV was brand new, it only had 8 miles on it! The staff was ver friendly, I would recommend Enterprise to anyone. We will certainly be using them again in the future!
Chrysler Town & Country was very clean and smelled good with almost 19000 miles. Staff was friendly and when I told them it was not completely full of gas they gave me a discount. I have use Enterprise for years and never had an issue.
Alamo at Sanford Airport is the ONLY place we will rent vehicles. Tried all the others. Alamo is ethical, hassle free, awesome customer service, and always a great selection of vehicles. They really care about their customers!!
This location was average. The promised pickup did not occur. After thirty five minutes waiting for the pickup, I had to find my own way to the store.
Car was great - staff not so much. Apparently they could use some additional training. Enterprise has really been slipping in the last few year. :(
I have rented from this location several times. Always in and out quickly, the same goes for returning the vehicle. They couldn't make it any easier.
Loved the customer service at SFB!!! We will be back next year and will be back to Alamo! Exceptional! Hands down best rental car experience ever!