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Protech Electronics

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Business Details

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Categories:
Television & Radio-Service & Repair, Television & Radio Stores, Consumer Electronics, Sound Systems & Equipment

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  • 75% Off Select Kyocera Phones

    Protech Electronics

    Sandy, UT

    Expires 08/12/2014

    75% Off Select Kyocera Phones

    Limited time offer.
    Coupon void if altered.

    Provided by

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Reviews

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07/18/2014

Horrible Company. Never returned phone calls to report status or findings of the product. Then all of the sudden got a phone call from the owner saying we are going to dispose of the receiver. Avoid this place take it anywhere else.

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12/15/2011
Fast and Friendly

I have a new Pioneer HDMI receiver that stopped working after one day of use. Pioneer referred me to Protech. Of course, I googled Protech before calling them, and I was a little uneasy with some of the reviews I found here. But, I called them up and had a friendly conversation about what I needed to bring in, their location, etc. I brought the receiver in, and was again met with very friendly and reassuring deme... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/09/2010
Company may be fine, but the owner...

I had received a TV from sharp that was DOA (dead on arrival). I called up sharp and they sent out a service tech from this company. The guy I worked with was nice enough and diagnosed my TV with needing a new power supply and main board. I told him i'd call Sharp and see what they said about overnighting the parts to them as the technician told me whenever they (the company) tried it never worked. I called up Sh... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/17/2009
$30 Will NEVER solve the problem

So I have a PVR that has a bad power supply. I know this because I have done a ton of research on this brand at various Digital Video Forums and user groups and the online knowledge base for this product say it has a weak power supply. I verify the symptoms with other models being sold AS-IS on eBay and those being sold as refurbished. I also find a company on eBay from texas that can fix it. All you have to do is pa... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/10/2008
protech electronics

i work with warranty claims on electronics, so i can see that some people on this review are simply uninformed it is not up to the servicer to tell rc willey they cant fix a tv if rc willey is paying for the repair they decide when to stop fixing it and get an exchange........(duh!). furthermore im sure protech didnt have the model customer especially when he/she has resorted to name calling, but im sure the customer... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
02/15/2008
Always Cares About Your Needs

Protech Electronics is actually a company owned by my best friends dad. My grandma had something wrong with her TV, so she called Protech and they came and fixed it right away. The service is great, they are open when you need them,and the workers are really nice people. I recommend it also. They are Awesome!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
04/29/2007
Great help and service, even for manufacturer warranties

TV had been purchased at Circuit City and was within the year warranty. The lamp went out and they would not help but told me I should have purchased the extra warranty. The manufacturer website had Protech listed as an approved servicer so I called and them to ask about a new lamp. They told me that it was still under warranty and there would be no problem getting a new lamp. Set up a time and they came out and got ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Protech Electronics

10717 S State StSandyUT 84070

(801) 495-0207

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Protech Electronics

10717 S State StSandyUT 84070

(801) 495-0207

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