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Norris Canyon Veterinary Center

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Business Details



in Business

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Regular Hours

General Info:
When Your Pet is Sick or Injured, Every Minute Counts. That's why Bishop Ranch Veterinary Center & Urgent Care offers extended hours and convenient times for emergency and routine treatment. We're open when most veterinary offices are closed -- offering life saving services seven days a week. Staff Clinicians: * Janice Cain, DVM, ACVIM * Michele Dodd, DVM * Shann Ikezawa, DVM * Liesl Peterson, DVM * Franklin Utchen, DVM * Kirsten Williams, DVM * Arlett Montoya, DVM * James DeLano, DVM * Larry Gilman, DVM * H. Jay Kerr, DVM * James Pogrel, DVM * Susan West, DC * Cynthia Easton, DVM * Voted Best Veterinarian 2005 & 2006 * Voted Best Boarding Facility 2006 Hours: Monday-Friday 7:00am-Midnight (Doctors on Staff until 10pm) Saturday & Sunday 8:00am-8:00pm ASSOCIATION AAHA American Animal Hospital Association
Extra Phones:

Phone: (925) 866-8387

Phone: (925) 328-0264

Primary Phone: (925) 866-8387

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Veterinarians, Veterinary Clinics & Hospitals, Veterinarian Emergency Services, Veterinary Specialty Services, Pet Boarding & Kennels, Pet Grooming, Pet Services, Kennels, Pet Specialty Services
Other Information:

Parking: Lot

Specialties: Reptiles, Felines, Acupuncture, Bunnies, Avian, Alternative Medicine, Internal Medicine, Doggies, Rabbits, Kittens, Dentistry, Canines, Exotics, Puppies, Cats, Dogs, Birds

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Stay away! Review is for Dr. CANE and MARGARET URQUHART (the clinic manager). Both of those ladies have no class and very poor manners. Apparently treating customer with respect IS NOT INCLUDED IN THEIR WORK ETHIC! For $75 U.S. Dollars that they rip off of you for consultation you get a hostile treatment from the vet and none of the questions that suppose to be covered by that fee are being answered during your visit! Dr. Cane knows that she is the only reproductive specialist in alm...view moreost 200 mile radius and takes a full advantage of it. She has VERY VERY POOR BEDSIDE MANNERS!
As Margaret goes, the Bishop Ranch owner could do so much better by hiring an employee who will actually care about customer satisfaction and who will treat each customer as THE ONLY customer. Don't expect from Ms. URQUHART to solve problems you might experience, she'll just "blow you off" via e-mail! She has virtually no business hours, never answers the phone, doesn't return calls for weeks and to make it easier on herself she is using e-mail to deal with you, so you will have no say in the making of her final decision.
P.S. Margaret, you can remove my Yelp reviews all you want, I'll just re-post a new one!
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08/08/2011Provided by Citysearch - 
No better place!

Your staff is a pleasure to work with and we recommend Bishop Ranch to all of our friends. There is no better place to bring your pets!

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08/03/2011Provided by Citysearch - 
Complete Care!

If you are thinking of a veterinary Hospital that will take complete care of your pets in any type of situation from healthy check-ups, illness, or emergency care, it goes without saying you are thinking of Bishop Ranch Veterinary Hospital.

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08/01/2011Provided by Citysearch - 
Good Job!

Good vet and Kennel!

We have a very difficult bulldog to say the least, and they are always patient when dealing with him. The staff and doctors always do a great job with gaining our dog's trust before treating him, or taking them into their kennel. We've had a few kennels turn us away because out dog is intimidating, but Diablo has always accepted him for boarding and has never had any issues with being able to control him.

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07/26/2011Provided by Citysearch - 
Over the top!!

I have been impressed with your clinic-but am over the top now! You have me more detailed info on my cat than any Doctors have given to me about me!!

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07/24/2011Provided by Citysearch - 
Friendly and informative

The doctors at Bishop Ranch are always friendly and informative.

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07/21/2011Provided by Citysearch - 
She was great with her!

The one think that stood out at Bishop Ranch Veterinary Center was that the technician who took care of my dog was very good with her

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07/19/2011Provided by Citysearch - 
So positive

You and your team are the reason why we have over the years felt so positive in bringing these special four legged friends of ours in for preventative medicine.

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07/17/2011Provided by Citysearch - 
very happy

I have been very happy with this vet center and their flexibility. I have a pit bull dog and unlike most places they aren't afraid of her which is a good start. The care she has gotten there has been fair and I feel she has been treated well while she is there. Prices seem reasonable though they aren't going to cut you any breaks because they love animals. The facility is very nice and they have all of the most modern equipment so if your animal had some strange disease they should be ...view moreable to handle it all in house.

My dog had a major (and very expensive) leg surgery here and I believe they messed up in some way when they did it prolonging her recovery. But charged me the extra money to re X-ray to find they had possibly made a mistake and it wasn't my after care. The right thing would be to admit the mistake or at least throw in the x-ray or pills she needed due to knicking the joint during her $5k surgery. But that is the surgeon partially.

As for flexibility it is tough for me to get out of work and at times I have had 2 jobs when she was going there regularly. I could drop off at 7am and they would keep her all the way until midnight without any problem.
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07/13/2011Provided by Citysearch - 
So much care and compaaon

We have never had a vet that showed so much care and compassion when treating animal and will continue to refer you and your wonderful team to those who have pets.

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Norris Canyon Veterinary Center

2000 Bishop DrSan RamonCA 94583

(925) 743-9300

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Norris Canyon Veterinary Center

2000 Bishop DrSan RamonCA 94583

(925) 743-9300

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