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Avis Rent A Car

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Business Details

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Phone: (925) 828-7555

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AKA:

Avis Rent A Car San Ramon

Category:
Car Rental

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07/25/2011
Best Customer Service

I have been renting cars with these guys for last 5 years and I can't brag enough of their customer service.John asked me write a review when asked as to how I can let the higher ups know the kind of job these guys are doing,he said just a review on city search or google. The cars are always clean like new.Always greeted with a smile and given many choices to choose before putting me in to one every time I rented.Al... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/08/2011
Worst payment service

I am a frequent customer and rent cars often, utilizing my bank card as a credit card. The total for one of my rentals was about $120 yet the San Ramon car rental location put an additional hold on my account, for no reason whatsoever, for $516. It took me over a half hour on the phone with Avis customer service to verify that this was a mistake, not business protocol, and they had to then fax something in writing ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/06/2010
Clean Rental Cars

Reserved a car at the last minute and rushed to store to find out a variety of cars to choose from.Service agent was very friendly and helped me very quickly.The whole experience was a great experience and I cant believe that rental car companies are so efficient and helpful.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
06/19/2008
Happy with Avis

I recently rented from Avis in the local San Ramon, CA location and was very delighted with my experience.\r I want to call out the special attention the manager John provided to me in terms of offering competitive rates on a rental when I showed him a competitors offer for a similar vehicle and duration.\r Also he made sure I could rent the car early enough in the day by making sure his staff was available and get... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/20/2007
excellent service

I would just like to thank avis car rental in san ramon for the excellent service they have given me in the past 10 months while I was in the US. Really appreciate their efficiency, courteousness and professionalism and making my stay so enjoyable.Keep up the good work.will recomed to many to just go to avis and rent cars.no other rental car in the neighbourhood provides car and service as good as these guys.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
04/19/2007
Excellent Service

I had rented cars from other locations in san ramon but these guys are awesome.\r Great service and they are all friendly.\r I recomend over any car rentals.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
02/19/2007
Great Customer Service

Avis San Ramon deserves some praise for the excellent service that they have provided me. I have rented cars around the world and have not had service this good, ever. I was helped by John and this guy is amazing,quick and helpful.Picked up within few minutes and paperwork was done in a flash.Clean car with very low miles.5 stars to these guys.\r

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
05/03/2006
Luxury Vehicles

Excellent service with Luxury vehicles. You leave driving a clean vehicle and have an option to leave keys in the drop box, if you just happen to have no time to come in during business hours, working all day, too tired to go early in the morning or planned something in the evening w/ a bunch of friends. Compare to other rental service you will be content and happy to return for their service.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Avis Rent A Car

2551 San Ramon Valley BlvdSan RamonCA 94583

(925) 362-8673

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Avis Rent A Car

2551 San Ramon Valley BlvdSan RamonCA 94583

(925) 362-8673

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