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Peet's Coffee & Tea

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Business Details

50

years

in Business

Hours:

Regular Hours

Message:
Peet’s Coffee & Tea is the premier specialty coffee and tea company in the United States- offering superior roast-to-order coffees and, the finest assortment of teas.
Sponsored Links
Brands:
Coffee Gourmet Coffee Espresso Tea Coffee Shop Coffee And Tea Caf Coffee House
Payment method:
all major credit cards, amex, discover, master card, visa
Neighborhood:
Downtown San Mateo
Categories:
Coffee & Espresso Restaurants, Coffee Shops, Restaurants, Coffee & Tea
Other Information:

Parking: Street, On-street: metered

Wi-Fi: Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Cuisines: Coffee House

Outdoor Seating: No

Price Range : Below Average

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Reviews

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tigress7

08/28/2007

Provided by Citysearch - 
Overall
great coffee, bad service

I love Peet's coffee, but this particular location lacks in customer service. There seems to be a managerial problem because it's as if no one told the employees that the customer is very important, and that we need fast, efficient service. We want our cofffee asap, so as the employees gab and giggle to each other behind the counter while a line of 6 or 7 people are standing there watching...it's infuriating.
Definitely feels like someone needs to go in there and get the crew up to standard, until then....I'll be at the other locations.

tigress7

08/28/2007

Provided by Citysearch - 
Overall
great coffee, bad service

I love Peet's coffee, but this particular location lacks in customer service. There seems to be a managerial problem because it's as if no one told the employees that the customer is very important, and that we need fast, efficient service. We want our cofffee asap, so as the employees gab and giggle to each other behind the counter while a line of 6 or 7 people are standing there watching...it's infuriating.\nDefinitely feels like someone needs to go in there and get the crew up to standard, until then....I'll be at the other locations.

souffle1976

09/08/2006

Provided by Citysearch - 
Overall
Assistant manager does not qualify for her position

The assistant manager does not possess any leadership skills what so ever. She is sloppy and extremely rude. I love Peets but until upper management realizes that she is a problem I will patronize other coffee houses in the area or go out of my way to visit other Peets locations.

souffle1976

09/08/2006

Provided by Citysearch - 
Overall
Assistant manager does not qualify for her position

The assistant manager does not possess any leadership skills what so ever. She is sloppy and extremely rude. I love Peets but until upper management realizes that she is a problem I will patronize other coffee houses in the area or go out of my way to visit other Peets locations.

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Peet's Coffee & Tea

255 E 3rd AveSan MateoCA 94401

(650) 403-1591

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Peet's Coffee & Tea

255 E 3rd AveSan MateoCA 94401

(650) 403-1591

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