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The food is decent, but the service makes me never want to order from here again. Our first bad time with delivery was when we ordered at 5:30 pm, were told that the food would be here in 45 min - then we called at 6:30 when it wasn't here. They had no record of our order, and didn't seem to care. As I was on the phone with the manager, the delivery guy called me to say he couldn't find our house - even though I w... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Coming from New York, I know what good pizza is like. North Beach Pizza has not let me down. It is some of the best pizza I've had on the west coast ever. The restaurant is often busy so be prepared to wait and the servers are usually understaffed. Also be prepared to wait about a half hour to make the pizza. In other words, don't go there hungry or you will get unpatient. Otherwise, a great place to go with fr... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Service is horrible!!! First, we had to wait 20 minutes to be seated, then we had to wait an 1.5 hour on our order, claiming they lost our ORDER!!! How do you loose anything in a tiny restaurant? When we wanted to speak to a manager, they didn't even apologize for their poor service, they just said, we'll give you give you free bread sticks and your order should be coming up. While the discussion is going o... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
If you want pizza fast then go to your local grocery store and buy a 3 minute microwavable. Not sure why the other reviewers would go out and expect a pizza faster than 20 minutes. The pizzas are handmade and they cook them onsite, definitely worth the wait. The restaurant in San Mateo is always crowded and hectic on Friday and Saturday. This location also has pickup and delivery so its not close to being the... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
After seeing the line stretching out the door, we thought this place deserved a chance. Boy were we wrong. After a 25 minute wait to be seated, we ordered a pepperoni pizza. About 20 minutes later, we asked how it was coming along, only to be told that they had misplaced our order and that it would take another 20 minutes. Ok, we thought, no big deal. Then the pizza arrived. It was thick, bready, undercooked, with b... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
i don't know how they keep winning awards but the pizza there SUCKS and its EXPENSIVE. The cheese is greasy, rubbery, and always tastes a bit ""funny"" like i can't describe....that last bit when i chew and swallow...blah. I have gave it SEVERAL chances due to people houding me when i say it sucks. I live less than a mile from there and have had them deliver about 3 times....all three time they got lost and delivered... view moreWas this review helpful?Yes No|Flag AbuseReview provided by: Citysearch