Posted: 12/19/2009Provided by Citysearch -
Let me start by stating that I do not question Dr. Weber's ability and skill as a veterinarian. She has cared for my animals a handful of times for a variety of reasons and they are currently healthy. However, Dr. Weber's ability and skill are not what drove me to write this review. Instead, I will focus on three other aspects: honesty, greed, and love.
Note: For fear of retaliation I will refrain from being too specific about the situations I have experienced, I will not refer to the specific types of animals I have, and I will not include any other information that could potentially allow Dr. Weber to identify myself. I apologize for my vagueness in certain descriptions.
HONESTY. I, like others, have unfortunately fallen victim to the dishonesty that radiates from the Laurelwood Veterinary Clinic in San Mateo (on Hillsdale, right off Highway 92). I have been forced to pay fees not mentioned upfront and have been told that they are ""not negotiable"" after the services have occurred. I have been given price quotes on more than one occasion when dropping my animal off but been faced with unnegotiable bills upon pickup. I cannot get into the specifics but the final straw was when I declined a certain service but found out at pickup that I had to pay anyways.
GREED. Over the years I became aware of the money hungriness of this clinic and had my suspicions confirmed by a number of outside sources. First, I turned to the Internet and found that a number of individuals had the same concerns as I. Second, I reviewed all my previous animal records with two other veterinarians and they said that not only did I get overcharged for a number of procedures but that many of the procedures were unnecessary. They also said that I had in fact fallen victim to what they call in the vet-circle a ""victim-narian."" This is when veterinarians prey on individuals who enter their doors because they know the love that we have for our animals and they are well aware of the lengths we will go to keep them healthy. Victim-narians will request regular checkups much too frequently, suggest bogus services, and overcharge. The more you show your love for your animal, the more you will pay. The worst is when you enter these types of clinics at a time of desperation. If you mention that you are experiencing difficult times due to the economy, don't expect any sympathy here. You will be coldly asked to seek services elsewhere. Which brings me to love...
LOVE. We all love our animals and would do anything for them. When a veterinarian does not share this same love for animals anymore, they should move on to another profession. Or go work in a pet hospital as a surgeon where you are far removed from the compassionate side of caring for animals. Not that all surgeons are uncompassionate (I'm sure they're not!) but the job just seems much better suited for someone who once loved animals but is now only in love with the money generated while caring for animals. Need proof of the lack-of-love at the Laurelwood Clinic? Look at the uncomfortableness of their exam rooms, cages, surgery room, and even the waiting room is cold and bare. Please do not let that white lab coat fool you. This is not the same coat worn by your caring pediatrician or friendly neighborhood dentist. Rather, the white lab coat that you will see at the Laurelwood Clinic is the same one that you can see in the television commercials where the doctor is trying to convince you to buy a product that you DO NOT need.
This is my opinion. Take it with a grain of salt. But please, save your money and at least research other veterinarians first.
p.s. Beware of positive reviews for the Laurelwood Clinic on yelp and other review sites. A friend of a friend knows someone who works at the clinic who mentioned that they have written positive reviews as a ""customer"" to help boost their ratings.