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Business Description
At Guitar Center San Mateo, you'll find a huge selection of amps, drums, keyboards, recording gear, DJ equipment, lighting and more from top brands like Fender, Gibson and others.
Hours

Regular Hours

Extra Phones

Fax: (650) 312-8271

Brands
Epiphone, Fender, Gibson, Gretsch, Ibanez, Marshall, Martin, Pearl, Peavey, Roland, Taylor, Washburn, Yamaha
Payment method
amex, cash, financing available, master card, visa
Location
Hillsdale Shopping Ctr
Neighborhood
Hillsdale
Categories
Musical Instrument Supplies & Accessories, Musical Instruments, Guitars & Amplifiers, Musical Instrument Rental
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

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Reviews (1)

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03/10/2015

Overall

We bought a keyboard here less than a year ago so when it broke, we returned it to the guitar center where they said they'd return it to the manufacturer for us since it was still within warranty. One month later I called to see the status and they told me ooopps....they didn't send it in. It was still packed up in the store. I was stunned. The girl spoke to her manager who said to come in and they'd just replace it with a new one (which the manufacturer had told us they were going to do anyway). So I drove across town to get the keyboard and was told they were indeed NOT going to replace it but just give us a loaner. That we'd have to bring it back when our keyboard was ready. It bothered me that they had me drive in under false pretenses and that they were never going to make this situation right. What a bad business. Customer service clearly lacking here. Once the keyboard thing is done I will never go back.

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