Recently a family member had a very important business trip which required them to fly out from Jax International Airport. They needed transportation to the airport from their apartment in Jacksonville, and then someone to take them back when they returned. I assisted them in finding a shuttle service and discovered a lot to choose from. Prices varied, but we were seeking dependable people who would be on time so that there would be sufficient time to go through airport checkin security etc. As the flight was relatively early in the morning, it was important to be assured that the pickup time would be as promised. Well, not only was the EZ Airport Shuttle service on time, but they called my family member (and myself) to let us know they were on the way etc. The driver was friendly, professional, courteous in every respect. The pickup after the return flight was also a stress free experience. The people at EZ are great. Not only do they show up on time, they make every effort to make a person's trip a positive experience. I recommend them to anyone needing a top notch airport transportation service. I am very pleased and my family member is also. It is good to know that EZ Airport Shuttle serves the greater Jacksonville area. They provide efficient service, and they do so in a friendly helpful way. We definitely will use their service in the future!
EZ Shuttle provided excellent service that was personal and professional. My son needed to get to the airport from his Baymeadows apartment for a trip home for Christmas. Since the departure date was Christmas Eve, all of his friends and coaches were busy with their own family and travel plans. I started looking for commerical transportation with lots of worries about taxing my son's ability to handle the situation. He is a disabled person with autism, 40 years old and living on his own for the first time. Any mixup in the instructions, the car arriving late, etc. would quite possibly cause him to panic and miss his flight and therefore his trip home. Terry was very reassuring the first time I talked with him, he promised that all would go according to plan and there would be no problems. As promised, on the day of the trip, the driver arrived 10 minutes early, called me to report that they were on their way to the airport and again to tell me that my son was safely delivered to the check-in desk with his bags. He made my son feel very comfortable which is not easy in an unfamiliar setting. I would recommend this service to anyone. They are prompt, professional, and go the extra mile for quality service.
I work for HabiJax and I have used EZ Shuttle twice now for service from work to the Jax Airport for my group of AmeriCorps members. I have been more than pleased with my service on both occasions. They arrive early and provide great service. Their drivers are always friendly and courteous and they get you to your destination safely. Most recently, I used their service to send my AmeriCorps members to the airport for travel to a conference. I was not able to go with them and was a little nervous about them all getting there. The driver, Terry, was kind enough to call me after he dropped them off to let me know that they all made it into the airport safely. This put my mind at ease and made me feel that their trip was off to a great start. They offer great rates, which is very helfpul for a non-profit organization. They offer excellent service from the time of booking to the return drop-off. I would recommend them to anyone looking for great service from courteous, professional drivers! Thank you EZ Shuttle!