The new Sears? 4/05/16
To anyone considering what was ONCE a well respected Sears appliance company.
My wife and I purchased what was recommended to us by a Sears salesman as a top of the line Sears quality dishwasher.
On 3/11/14 we purchased this brand new Sears Kitchen Aid dish washer direct from Sears at a total cost of $1662.92, which included an optional 5 years sears warranty. repair man came out said because we didn't have it checked sooner we were not covered?
My wife informed him a Sears rep had worked on it 5 months prior, this second sears repairman said he was just the messenger and had 9 other appointments and had to leave.
When I asked this Sears repairman his name he said he did not have to provide this information, but gave me instead his tech number which is 0923714 “whatever this mean” and a bill for $1,392.34 in case we wished it repaired with a verbal option to “simply” buy a new one.
Terrible, rotten service from sears.