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Direct Stone Importers

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Business Details

30

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:
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Extra Phones:

Phone: (510) 483-2086

Fax: (510) 357-0710

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Brands:
granite
Categories:
Granite, Stone Products, Marble-Natural

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Reviews

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4487585

02/27/2009

Provided by Citysearch - 
Overall
Be Honest

To John C

The truth of the matter is. You came into our store you had us move the slabs for an hour. You scheduled us twice to measure your kitchen and canceled both times. We did refund your money we only wanted to hold a 15% handling charge that is clearly stated on our invoice that you signed. This is America and everything cost money. We moved the slabs the weekend before Christmas so you can select your pieces,you paid us a deposit you signed our contract,you were not forced. And you did get all your money back. I would have let this go but after this lie you posted, it would only be right to prove you wrong. We are a very good company, and we would let anyone audit our client base to prove you wrong.

jcost

01/18/2008

Provided by Citysearch - 
Overall
Avoid these guys.

we started a project with them and decided we had to cancel due to problems (dryrot) which would require work before we could redo our counter top. They never came out to measure our kitchen and refused to give our deposit back, though we never took possesion of any materials. no work was done at all!

Do yourself a favor, and do not work with these guys. Poor customer service!

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Direct Stone Importers

1965 Marina BlvdSan LeandroCA 94577

(510) 357-0711

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Direct Stone Importers

1965 Marina BlvdSan LeandroCA 94577

(510) 357-0711

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