03/19/2011Provided by Citysearch -
This place is a dump and the staff are crooks. I went for a show getting their late. There was 3 seats available (tickets are general admission) I took one of the seats . 5 minutes later security ask me to come with them. They told me that my ticket is standing only and if I wanted a seat I would have to give them $20. I called the mgr the next day to complain. He told me that I was guaranteed a seat with my ticket and security should of never asked me for money. He did say that they hold good seats for those who want to give them money. Thats not general admission seating!! He told me that he would refund my money. After several calls no refund. I also had a show canceled. I was told they would send me a refund. After several calls and even driving to the venue where they took my ticket and told me they would send a refund. They never sent the refund. So the mgr never sent the refund from being shook down by security for a seat and the ticket office never sent me a refund for the canceled show. What a bunch of con artist. the venue itself is a dump. The acoustic and sound system are terrible. They have a bunch of banquet tables and old metal chairs cramped in so you can not move. read all the review and do not go to this place!!!!!