Chris's team has performed all the service work on my Dodge and Mercedes for the past 3-4 years and I am very satisfied with their work. They communicate well with their customers and are open and honest. They give consideration to the age of your car, etc in recommending service that is necessary vs optional. You will not find this team "packing" service items on you. They understand the value of building long-term customer relationships and loyalty - as well as the value of customer referrals that results from doing quality and honest work rather than "the quick sell." I have recommended them to many of my friends, which says a lot.
1104 Meridian AveSan Jose, CA 95125
From Business: Our auto repair experts have built our reputation by providing consistently superior service here in San Jose and Campbell. While we focus on Auto Repair, Engine …
1895 Tully RdSan Jose, CA 95122
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1353 W San Carlos StSan Jose, CA 95126
From Business: Complete Car Care including: Brake Service and Repair, Auto Air Conditioning Service, Scheduled Maintenance Services, Tune Up, Automotive Oil Change, Vehicle Insp…
The staff at Saratoga Shell communicates well with their customers and are open and honest. They give consideration to the age of your car in recommending service that is necessary vs optional. You will not find this team &amp;amp;quot;packing&amp;amp;quot; service items on you. They understand the value of building long-term customer relationships and loyalty - as well as the value of customer referrals that results from doing quality and honest work rather than &amp;amp;quot;the quick sell.&amp;amp;quot;
The owner is named Chris and he introduced himself to me and handed me his card one day when I was there. Impressive! Friendly! I usually don't trust these corner gas stations for mechanic work, especially the national chains like Shell, but Chris gives that personal touch. Since then I've gotten a smog test in under an hour (as promised because I had to get back to the office!)l, an oil change, etc. I love it because I can call first, then pop in for whatever I need and Chris gets it done on time.
I had my car towed in to Saratoga Shell because it was AAA and close by. I have to say I am so very impressed with Chris. He is an honest business man. He was patient with me leaving my car there while I decided what to do (old car, lots of miles, hefty repair). He was kind and considerate. I will go back in a heartbeat.
Jose is very professional and always answers all of my questions. Once I took my car in because I thought I needed new shocks and after a thorough inspection Jose told me I did not even need them! I really appreciated his honesty because a lot of mechanics would take advantage for a quick buck.
Great customer service. Went in to get my car checked out and they gave me a quick and reasonable fixing and estimate. Car was fixed quickly and now sounds and runs well. And...on top of the immediate service I had asked for...they took this huge dent I had on my bumper...FOR FREE!!
Expert mechanics & very honest. They diagnose the problem & explain to you what's wrong with your car & don't try to sell you services you don't need. Highly recommend them. Call to make an appointment because they're very popular & are busy.
I needed to register my out of state Lexus fast. This company helped me and gave me my registration while at their office. They helped me with a couple of DMV forms and even inspected the car. Very polite and professional. Thanks.
The tech was excellent. My car failed due to the monitors not being ready. So he told me to drive around on the freeway and to do some street miles as well, then come back. He gave me a free rest and the car passed with no problem.
I fill up here regularly and decided to stop by for a tune up one day. They were great, fast and friendly. The owner was really nice and easy to talk to. We ended up talking the whole time they worked on my car.