I just bought my first new sewing machine in 40 years (that''s right, I learned to sew when I was 2!). For the past 20+ years I have had a used Viking machine that I really loved, until the circuit board bit the dust. I decided it was time to get a new machine and discovered that the sewing machine world has changed drastically. (Machines sew buttons on to stay these days!) The folks at Viking Sewing Center were exceptionally helpful, kind, and friendly. Gordon patiently listened to my requirements, and then showed me exactly the machine I was looking for without trying to oversell me or intimidate me. He also gave me a good trade in on my old Viking. I'm super excited to get home and start sewing! And I plan to attend some of their classes to enhance my knowledge of all the bells and whistles. They obviously enjoy and understand their business. These folks are really great - I know I can call or stop in at any time with questions, or repairs and they will do everything to make sure I get what I need. I recommend them highly!