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Yankee Pier

3.0 stars

(14)

(408) 244-1244

378 Santana Row, San Jose, CA 95128

Near Winchester

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Business Details

Hours:
HOURS Monday -Thursday: 11:30-2:00 Lunch 5:00-8:30 Dinner Friday: 11:30-2:30 Lunch 5:00-8:30 Dinner Saturday/Sunday: 11:30- 8:30
Categories:
American Restaurants, Banquet Halls & Reception Facilities, Seafood Restaurants
Payment:
DINERS CLUB, MASTER CARD, VISA, AMEX
Services:

Restaurants

Neighborhoods:
Winchester

Reviews & Recommendations

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3.0 stars

14 Ratings

  • 3 stars

    Theme Park Fish Shack

    Provided by

    I don't know how I got talked into this place, but there we were, ordering clam chowder. With all of the stellar restaurants in Santana Row, we got stuck in the barnacle. If you are a fan of Captain Nemos fish shack in any random theme park, this is the perfect place for you.

  • 3 stars

    Good Chowder

    Provided by

    I enjoyed myself here. The clam chowder was thick and creamy...two thumbs up, and the crab was no slouch. I will definatly be back. Our waiter was fairly accomodating he was always there when i needed a refill. So no comlaints there. The only complaint i could really think of that would warrant some concern, was the way they treated their staff. Alot of yelling and cursing. Not a very civil thing to do in front of customers. And the oysters could have been much fresher. All in all it was good, but they need to address management issues that require loud yelling privatly. That part was extremly unprofessional .

  • 3 stars

    Kid Friendly??

    Provided by

    My girlfriends and I went with our toddlers for lunch. When we entered, the hostess, who was training, was very friendly and seated us. To our dismay, the waiters and waitresses were RUDE enough to scold the hostess in front of us for seating us because they were not yet opened for lunch - didn't see a sign outside with hours and all the doors were opened. We apologized and said we can leave and come back in 5 minutes or so but they said it was alright. But we got looks from everyone! The ""kids meals"" were piping hot when they served it. What's up with that? All in all, the food was good but no ""WOW!"". The servers all had attitudes so we left a poor tip - and I'm a BIG tipper now that I have a toddler. I'll never give them my business again.

  • 1 stars

    horrible service and food is not that great

    Provided by

    We went to Yankee Pier for dinner on Wednesday March 21, 2007. When we were greeted by the hostess, she told us to wait for a table when the restaurant was empty. We got seated in the cold back patio. It seemed though as if all the colored people were seated in that section because all the white people were sitting in the warm inside or outside of the restaurant were there were nice heaters and nice views of the shops at Santana Row. Our server was very rude, she didn't bother to serve us. She didn't bring out plates for the bread and when my girlfriend asked the hostess for plates, she gave us dirty plates. Our server didn't even notice or bother to care about the dirt on the plates. We also ordered lobster and she said it was served cold when we asked it to be served hot. It's not that hard to heat up a lobster, I think she was being lazy or not wanting to give us what we wanted. I am never coming back here again. We were treated like prisoners on angel island. This restaurant should be shut done because there is a lot of better places out there were the service actually pays attention to the customers.

  • 4 stars

    good lobster roll

    Provided by

    My aunt and I had lunch on a Tuesday and the the service was courteous and prompt. My aunt enjoyed her lobster roll and I enjoyed my chowder and shrimp salad.\r Our table outside was fun because we could people watch as we dined.\r My beer was served in a iced glass and my aunts tea was served with hot hot water and lemon, just as she likes it.

  • 1 stars

    do not go

    Provided by

    I was not only forgotten, I was treated like a dog. The service is bad, the food is ok at best. The prices are what you would see in a true fine dinning restaurant. All in all do not go. It will not only take you all night it will take you straight to the bank for less then par grub/

  • 3 stars

    Friendly Staff - but service is SLOW AS MOLASSES

    Provided by

    Everyone is super friendly, the atmosphere is child friendly, but can definitely get extremely loud - even for folks with children - the children end up being the quiet of the bunch. Prices are a bit high for the volume of food being served. But I guess that's why it's in Santana Row.

  • 3 stars

    It's alright

    Provided by

    I only go for their oysters. I like to sit outside, order oysters and a mango martini or bloody mary and watch the people out to see and be seen on Santana Row. Pretty funny stuff. I'm no connoisseur, but I really like their oysters and there's something about their cocktail sauce that's yummy to me... Their burger is also surprisingly good, but everything else is mediocre... average at best. The servers aren't very attentive, but service isn't horrible. Indoor seating feels stuffy and slightly humid. I always end up back there but never order anything but oysters. Weird, I know.

  • 5 stars

    Excellent Meal and Service!

    Provided by

    My hunband and I ate here on Friday, October 7, around 9 PM. We were seated immediatly at a wonderful outdoor table. The waitress was great, when I miss read the menu and thought the 'Chilled Shrimp' appetizer said 'Grilled Shrimp"" she let me know with a laugh, and said, ""don't worry it happens all tghe time, we can grill them for you, if you would like""...I did and they were great! I am not a huge seafood person, so I had the skirt steak, it was amazind, cooked perfectly and so tender and full of flavor. A friend recommend the restaurant and after reading the mixed reviews here we almost did not go...but we are so glad we did!

  • 5 stars

    Great meal at Yankee Pier

    Provided by

    We had a great dinner at Yankee Pier this past week. Superb service, great meals. Chowder was wonderful, corn soup great, the Ahi was excellent. Desserts are amazing. The outdoor seating was just the ticket, and our waitress and other servers could not have been more attentive. I'll be back!

  • 2 stars

    Terrible value

    Provided by

    You should expect to pay more when you eat at Santana Row because you are helping the restaurants pay for their high leases for just being there. Yankee Pier is no exception. For dinner expect to pay over $20.00 just for a fish entree on a bed of mash potatoes with a side veggie. The food was only average and came as a small portion when you compare this place to other fish restaurants where you would pay 25-50% less. In addition, there was nothing there that made this fish restaurant ""special"". I walked out of there feeling that I was robbed. Go there for lunch when prices are generally lower or leave this as a last resort when you can't find seating at other restaurants.

  • 3 stars

    Slow, slow, slow

    Provided by

    Recently dined here on two occasions (once for lunch, once for dinner). Both times the service was painfully slow. If you are not in a hurry, its great, otherwise don't be in a hurry. Fish was fresh, but not worth the 11 bucks for two pieces and some fries.

  • 3 stars

    Disappointing

    Provided by

    We had a large dinner party at Yankee Pier and were hoping and expecting a problem-free meal. The initial drink orders and food ordering went as expected, then their service fell apart after that. It took three discussions with various waiters/host before food showed up almost an hour after ordering. One order was wrong and an additional 10-15 minutes passed before we received that. Too much trouble for the price - not going there again. Good food, yet need to get the service in line before qualifying as a place folks will want to return to.

  • 1 stars

    Terrible service, mediocre food

    Provided by

    I took my wife to the Santana Row Yankee Pier restaurant this weekend. After taking our orders, the waiter forgot to input it into the system, which we only realized after waiting for 45 minutes. As an apology, the waiter said that our lunch would be on the house. But when he brought us the check, it was for the full amount. When I brought that to his attention, he was not too pleased and proposed to get us a free desert instead. All this time, the manager who was aware of the situation did not even bother to come and talk to us. AVOID THIS PLACE, THE FOOD IS NOT EVEN WORTH IT.

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