Write a Review

In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

Sponsored Links
Business Description

Property Location The Fairmont San Jose is centrally located in San Jose, walking distance from San Jose Convention Center and close to San Jose State University. This 4.5-star hotel is within close proximity of SAP Center at San Jose and Santa Clara University.

Rooms Make yourself at home in one of the 808 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.

Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and express check-in.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Primary Phone: (408) 292-8682

Phone: (408) 866-8682

Phone: (408) 938-7121

Phone: (408) 292-8682

Primary Phone: (408) 292-8679

Phone: (408) 292-8679

TollFree: (800) 527-4727

TollFree: (866) 540-4493

Brands
Fairmont
Payment method
amex, diners club, discover, master card, visa, all major credit cards, invoicing available
Location
The Fairmont San Jose is centrally located in San Jose, walking distance from San Jose Convention Center and close to San Jose State University. This 4.5-star hotel is within close proximity of SAP Center at San Jose and Santa Clara University.
Neighborhoods
Central San Jose, Downtown San Jose
AKA

San Jose Fairmont Lessee

San Jose Fairmont Lessee LLC

Pagoda - Fairmont Hotel San Jose

Tova Yaron Day Spa & Salon

Fairmont-San Jose

San Jose Fairmont Hotel

The Fairmont San Jose

Other Emails

Categories
Medical Spas, Beauty Salons, Day Spas, Hair Stylists
Other Information

Parking: Garage, Street, Lot, Valet

Wi-Fi: Paid

Bike Parking: Yes

Wheelchair Accessible: Yes

Swimming Pool: Outdoor, Poolside Bar

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Rooftop terrace, Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Shopping on site, Sauna, Safe-deposit box at front desk, Hair salon, Full-service spa, Porter/bellhop, Bar/lounge, Laundry facilities, 24-hour business center, 24-hour front desk, ATM/banking, Limo or Town Car service available, Concierge services, Gift shops or newsstand, 24-hour fitness facilities, Dry cleaning/laundry service, Spa treatment room(s)

Room Amenities: Daily housekeeping, Phone, Pay movies, Premium bedding, Air conditioning, Designer toiletries, Hypo-allergenic bedding available, Bathrobes, Flat-panel TV, Separate bathtub and shower, Cable TV service, Free local calls, Desk, Connecting/adjoining rooms available, Minibar, Coffee/tea maker, In-room safe

By Appointment Only: Yes

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews (2046)

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

08/06/2010

Provided by Citysearch - 
Overall
best chinese food ive had in such a long time

we got a groupon for pagoda and decided to try it on a thursday night. there was a guy playing the piano and singing at the bar area which was separate from the dinning area. You can easily hear him though so it was a pleasant sound and not overbearing.

the ambiance of the restaurant was nice and good for fine dinning. not too fine thought that you feel uncomfortable and have to dress up.

the staff was very nice and courteous and obviously chinese. we ordered the honey walnut prawns which we always order at every chinese restaurant to determine the quality of food. First off, the food came fast and all together :) i like that... i hate the pretentiousness of things coming in one after the other. so about the prawns, they were fresh and had a slight crispiness about the batter... soooo good... the walnuts were cut in smaller pieces and very crunchy and tasty. yummy. best honey walnyt prawns that we have every tasted.

next one that we ordered were prawns and scallop with brocolli. the brocollis were so fresh and tasty. i would normally not finish the brocolli when i order these kinds of food but for the first time, every piece was as eventful as the first one... the scallops and prawns was so fresh and nicely cooked. not chewy at all.

for desert we had the mango ginger creme brulee... oh la la yummy!!! melt in your mouth.

we are for sure coming back to this restaurant. every month if possible. it is sad there is not many people who frequent eating at places like these that look pricey because they are at the hotel... but they are definitely one you dont want to miss, esp if your in downtown san jose

10/24/2016

Overall
Service

Just spent the weekend at the Fairmont San Jose. The hotel was clean and staff was very friendly. I love the location as you can walk to so many restaurants. The bakery right next to the hotel is amazing!!! I would definitely stay again.

06/19/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Nice hotel in the heart of downtown San Jose. Very close to restaurants and shops.

03/18/2009

Overall
Be Wary of Valet Parking!

I was living down south in LA Christmas of 2006 and I drove up to visit with my little sister who lives up here in the bay area. Her husband was sweet enough to hook us up with a night at the Fairmont Hotel for so that we can spend Christmas Eve together. I was following up my trip by visiting my parents in Fresno before driving back to LA. I had several gifts for everyone - some that had more sentimental value than monetary value in addition to the usual laundry and stuff I keep in my trunk.



The Fairmont Hotel only had valet parking service for an exorbitant amount of $24 a night. We parked, I never opened my trunk (I was more embarrassed about the laundry than worried about showing that I had stuff in my trunk) and as always, I figured that noone would be interested in rifling through an older Civic.



We had a great time that night, walking around, seeing the decorated trees downtown, ate room service for breakfast, etc etc. Well the next morning when I had my car pulled up, you wouldn't believe the scene - my entire care had been rummaged through. Not only had it been rummaged through, but they had done it hastily as all of my stuff from the compartments in the front of the car was EVERYWHERE. In addition, every last piece of anything that was worth ANYTHING was gone from the trunk. The new shuffle I had bought myself that was hidden under all of my knitting junk, the sentimental gifts, the DVD I was hoping to watch at home, and even my garage opener.



Not only was it humiliating to have your car rampaged, outraged to have your presents stolen on christmas eve, the Fairmont Hotel did NOTHING. They basically stated that the valet service was not a part of their company. I stated to them that regardless of whether the valet service was part of their company or not, it was all part of the EXPERIENCE of staying at a hotel like The Fairmont.



They try show elegance and grandeur with their name and physical construction, but can't even take care of their customers most basic parking needs. Now that's a shame.



I now refuse to stay at any of their properties anywhere in the world.

11/01/2007

Provided by Citysearch - 
Overall
Fabulous hotel in the Heart of the city

I am brand loyal when it comes to the Fairmont. While the San Jose location is not the nicest or most elegant, it is a great place to stay! I have stayed there probably about 10 times now and have never had a complaint. Christmas time the lobby is decorated beautifully and right out the doors is a Winter Wonderland! If you want something nice, I would reccommend the Santa Clara suite, it was my favorite. The staff is very nice and helpful. The location is perfect, everything you need in within a block or two of the front door! Restaurants and Bars right there for you. If you are going to San Jose, especially if you wont have a car- STAY HERE!

02/11/2006

Provided by Citysearch - 
Overall
Busy, busy, busy

For me, one of the first things I noticed about this hotel was the amount of people in the lobby, etc. I'm not a fan of crazy busy places, so its a detractor. However, nice rooms, great food onsite (The Grill is EXCELLENT and serves PRIME meats), good concierge, and a good salon onsite when you need a hair trimming.

One thing I liked about this hotel is all the places you can walk. The downside, having to get in and out of downtown, and parking will cost you at this hotel and there really aren't any choices.

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback