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Samaritan Medical Care Center

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Business Details



in Business

BBB Rating:
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Regular Hours

Extra Phones:

Phone: (408) 281-4106

Fax Number: (408) 281-4106

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  • Medical Services
urgent care
Payment method:
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Blossom Valley, Edenvale, Canoas East

Samaritan Medical Care Ctr

Cipoletti, Samuel, MD

Fink, Diana, Md - Samaritan Medical Care Ctr

Medical Centers, Emergency Care Facilities, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Internal Medicine, Physical Therapists, Clinics, Physicians & Surgeons, Surgery-General
Other Information:

Wheelchair Accessible: Yes

By Appointment Only: No

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Posted: 3/22/2012

Provided by Citysearch - 
Stay Away!

UNORGANIZED. I had to wait for 90 minutes and then I lost my cool and stormed out of that hell hole. The doctor NEVER came in. Blood pressure taken and then taken again by a different person - wth??? I asked why & was told ""She was just a student"". Well, I found out that the place is full of students. I have good insurance and this is not what I'm paying 900 a month for so I'm going to look for another Doctor. It has a free clinic environment and you and your medical conditions are of no concern to any of the staff and the doctor won't refill my acid reflux script. Not sure why but I am out and am suffering. I filed a grievance and if that doesn't work, I'll take it a step further for my suffering if you get my drift.


Posted: 8/21/2011

My doctor was very good, but t...

My doctor was very good, but the rest was a disaster. I checked in at 11p for a scratched cornea. At 1.30a I was still waiting in the lobby; they said at least another hour, so I said I was leaving. They said I should always estimate 4 hours before being seen there. I have the best insurance, which I'm not sure others in the lobby did. When I said I was leaving they "moved me to the top of the list" they said. Ironically, they never collected my insurance information, despite me offering it twice. Later I was billed and had to give them all the info then. The doctor was good, the 'service' was awful. I would NEVER go there again or urgent care.


Posted: 8/31/2010

Provided by Citysearch - 
the worst clinic in cali!!!

If I could rate this medical center any lower I would...its a lot like getting your hair cut at a beauty school...SCARY!!! There are more people in training here than have actually graduated. Dr Cipoletti is the worst of the bunch. There is no bedside manor and heaven forbid you have multiple problems...I was told I would need to make an appointment for each one...I have since moved and found a real clinic that cares about its patients now if I could just get the admin. to just answer the phone...expecting to wait a month for that call...hopefully my new Doctor will get my records this year but I am not holding my breath! YOU HAVE BEEN WARNED>>>TERRIBLE CLINIC!!!!

to smommy

Posted: 12/5/2009

Provided by Citysearch - 
Not so bad

Like another member said, the place has it's good and bad days. I've gone and waited litteraly hours to see a doctor before no joke. One time I waited nearly four. But I've gone and waited only thirty minutes before as well. I've seen a few different doctors there but Dr Cipoletti and Dr Wiley are the ones I like. I definately do NOT like Dr Fink. She is rude, condescending, and unsympathetic to her patients. My spouse goes here as well and he doesn't like her either. We try to avoid the place when we know she will be on staff that day. It also seems the waits are longer on days that she is there. I haven't been treated rudely by any of the nurses or other staff, just Dr Fink. Other than the long waits 50% of the time and Dr Fink, I don't think the place is too bad, and I've gotten good treatment there.

dorothy ann godinez

Posted: 10/25/2009

Provided by Citysearch - 
Fast and Quality Care

Just like any other business it has it's bad days and good days...but I must say overall I love this place for myself and my family. Dr. Cipolette and Dr. Wiley have always been helpul and professional. I have and still will recommend either of these doctors to my family and friends. I love that anytime I need to see a doctor I know I can go there without an appt. Yes you have to wait but wherever you go you will wait. Be Patient!


Posted: 7/14/2009

Worst medical facility

I came to this area in Jan'09 and had to visit Samaritan being the closest Drs available. They looked really pathetic at the reception, very irregular, even if you go on scheduled appointment you will wait for more than 2 Hrs. Whenever they take Lab samples, they do not call you for 1-2 Weeks after the results come, and you need to follow up on the results. Even if you ask for the lab results during the sample collection, they do not provide you the copy instead you need pay to get copy of your labs.

If you have no other alternatives at all, then only go here, and be aware that if may take months before they actually are able to diagnose the real problem, or may be not at all.... Really unprofessional environment, and would not at all recommend any one


Posted: 3/22/2009

Provided by Citysearch - 
An Excellent Doc-in-the-Box

No business is all things to all people.

I use my regular Internist for planned and preventive medical care but when you need to be seen on little to no notice it's hard to get in unless your situation is dire but short of emergency roomin nature.

The Doctors in this practice are very busy but have always provided me with quality care. Multiple Dr.'s present means they can give you on the spot second opinions and you don't get shelved while your ""regular"" doctor is otherwise busy.

The people at the front desk could be more patient and caring but, since they are not actually rendering services, I suspect they are simply clerks just earning a check.

Once past the clerks, the paraprofessionals and Dr's are very good and have decent senses of humor. Just treat them like human beings and don't carry along any baggage you might have collected from interacting with the front desk or the long wait.


Posted: 2/24/2009

Provided by Citysearch - 

I went to Samaritan Medical Care Center when I sliced my finger open at work, on my first visit, they were extremely rude and just DID NOT CARE. The doctor who stitched my finger up was nice, but that doesn't change a thing. On my second visit, we waited almost an hour (with an appointment) to see the doctor, when i was finally called in the nurse told me to take off my own bandage, which was impossible. When the doctor FINALLY came in (a completely different doctor from my first visit) to examine my finger, she was angry to hear that the nurse didn't do her job. It took them about 20 minutes to finally do a 5 minute job. On my final visit, we waited another hour with an appointment, and another 45 minutes in the room waiting for the unbelievably rude and SMELLY doctor to come on and remove my stitches, it was more painful to get them removed than put in, this doctor was basically picking my finger apart and just tearing the stitches out. THIS IS THE WORST PLACE EVER, DO NOT EVER COME HERE, I'd rather drive 4000 miles to some other medical center than to come here ever again!


Posted: 2/24/2009

Provided by Citysearch - 

HORRIBLE service. Waited 20 minutes in front lobby but an hour in the room without being seen because I chose to leave. The staff is rude, the doctor's don't give a damn. The front staff was even more rude when I ask for my copay back. A fight between two men almost broke out and not one of the male staff came out to see what was going on.


Posted: 2/23/2009

Provided by Citysearch - 
Rude and uncaring staff

The walk-in receptionist--i think they called her Pia--is rude and unwilling to be helpful. This was my first and my last visit. She didn't recognize the health plan card I was carrying, and was unwilling to check into it further than with her co-worker that was in a conversation regarding Oscar dresses--this girl was also rude. There was a number to call on the card none of these lazy princesses would check into it. I told them that 2 doctors were listed on my plan's web page. I felt I was being treated as a second-class citizen, and that I was lying. She was happy to tell me--a person that was in pain and off-balance due to an ear infection that they weren't going to help me. Enraged by this treatment, I grabbed my card to call my plan from my car--because they want cell phones turned off and I am a considerate person. I returned to this person who looked like she saw a ghost when I returned.Ends up when the office manager was brought in she had a cash pay deal for me that was ""less than the 20% that you would get with your plan"" --apparently they did take it (I knew they did) SO this girl almost denied some revenue for the clinic for today (I only stayed because I am sick and didn't feel up to searching for another dr to take me in and it was raining)., but even more, this place will never get return business from me or anyone that I care about.

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Samaritan Medical Care Center

554 Blossom Hill RdSan JoseCA 95123

(408) 281-2772

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Samaritan Medical Care Center

554 Blossom Hill RdSan JoseCA 95123

(408) 281-2772

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