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Samaritan Medical Care Center

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Business Details

35

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Phone: (408) 281-4106

Fax Number: (408) 281-4106

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Services/Products:
  • Medical Services
Brands:
urgent care
Payment method:
all major credit cards, discover, amex
Neighborhoods:
Blossom Valley, Edenvale, Canoas East
AKA:

Samaritan Medical Care Ctr

Fink, Diana, Md - Samaritan Medical Care Ctr

Cipoletti, Samuel, MD

Categories:
Medical Centers, Physical Therapists, Clinics, Emergency Care Facilities, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Internal Medicine, Physicians & Surgeons, Surgery-General
Other Information:

Wheelchair Accessible: Yes

By Appointment Only: No

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Reviews

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10/27/2016

Overall
Expertise
Facility
Professionalism

I have been coming to this facility since the late 70s or 80s. BUT only when i can not get in to see my primary doctors....I have seen with my own eyes a guy come in with his finger in a cup and bloody stump wrapped in a dirty shirt...he did not have insurance or money and they put his finger in a clean cup of ice and sent him away.....i have seen a woman who had a soaring fever FAINT in the waiting room...but i have also seen amazing sympathetic nursing staff as well as doctors. I had pneumonia and they were able to xray me on site and send me home with antibiotics. They called 3x times for 5 days to check on me. I had an ear infection/pain and dr. fink could not get to the heart of the problem and personally spent 20 minutes calling ENTs until she found a doctor who would take me as soon as i could get there. She did not pass it off to the nursing staff...she did this herself because i kept stepping out of my room and listening to her behind the cubicle wall...so my opinion of this clinic is this is the place to come to when your regular doctor can not see you and you do not want to go thru the hell at an ER. Just be sure you have insurance, credit card, or cash cause these people do not take IOUs nor are they a free clinic. They demand payment. AND if you dont like the wait, go to the ER in los gatos on knowles....never a wait...but expect a zillion bills to follow you even if you have insurance...those doctors are contractors..

03/22/2012

Provided by Citysearch - 
Overall
Stay Away!

UNORGANIZED. I had to wait for 90 minutes and then I lost my cool and stormed out of that hell hole. The doctor NEVER came in. Blood pressure taken and then taken again by a different person - wth??? I asked why & was told ""She was just a student"". Well, I found out that the place is full of students. I have good insurance and this is not what I'm paying 900 a month for so I'm going to look for another Doctor. It has a free clinic environment and you and your medical conditions are of no concern to any of the staff and the doctor won't refill my acid reflux script. Not sure why but I am out and am suffering. I filed a grievance and if that doesn't work, I'll take it a step further for my suffering if you get my drift.

08/21/2011

Overall
My doctor was very good, but t...

My doctor was very good, but the rest was a disaster. I checked in at 11p for a scratched cornea. At 1.30a I was still waiting in the lobby; they said at least another hour, so I said I was leaving. They said I should always estimate 4 hours before being seen there. I have the best insurance, which I'm not sure others in the lobby did. When I said I was leaving they "moved me to the top of the list" they said. Ironically, they never collected my insurance information, despite me offering it twice. Later I was billed and had to give them all the info then. The doctor was good, the 'service' was awful. I would NEVER go there again or urgent care.

08/31/2010

Provided by Citysearch - 
Overall
the worst clinic in cali!!!

If I could rate this medical center any lower I would...its a lot like getting your hair cut at a beauty school...SCARY!!! There are more people in training here than have actually graduated. Dr Cipoletti is the worst of the bunch. There is no bedside manor and heaven forbid you have multiple problems...I was told I would need to make an appointment for each one...I have since moved and found a real clinic that cares about its patients now if I could just get the admin. to just answer the phone...expecting to wait a month for that call...hopefully my new Doctor will get my records this year but I am not holding my breath! YOU HAVE BEEN WARNED>>>TERRIBLE CLINIC!!!!

12/05/2009

Provided by Citysearch - 
Overall
Not so bad

Like another member said, the place has it's good and bad days. I've gone and waited litteraly hours to see a doctor before no joke. One time I waited nearly four. But I've gone and waited only thirty minutes before as well. I've seen a few different doctors there but Dr Cipoletti and Dr Wiley are the ones I like. I definately do NOT like Dr Fink. She is rude, condescending, and unsympathetic to her patients. My spouse goes here as well and he doesn't like her either. We try to avoid the place when we know she will be on staff that day. It also seems the waits are longer on days that she is there. I haven't been treated rudely by any of the nurses or other staff, just Dr Fink. Other than the long waits 50% of the time and Dr Fink, I don't think the place is too bad, and I've gotten good treatment there.

10/25/2009

Provided by Citysearch - 
Overall
Fast and Quality Care

Just like any other business it has it's bad days and good days...but I must say overall I love this place for myself and my family. Dr. Cipolette and Dr. Wiley have always been helpul and professional. I have and still will recommend either of these doctors to my family and friends. I love that anytime I need to see a doctor I know I can go there without an appt. Yes you have to wait but wherever you go you will wait. Be Patient!

07/14/2009

Overall
Worst medical facility

I came to this area in Jan'09 and had to visit Samaritan being the closest Drs available. They looked really pathetic at the reception, very irregular, even if you go on scheduled appointment you will wait for more than 2 Hrs. Whenever they take Lab samples, they do not call you for 1-2 Weeks after the results come, and you need to follow up on the results. Even if you ask for the lab results during the sample collection, they do not provide you the copy instead you need pay to get copy of your labs.



If you have no other alternatives at all, then only go here, and be aware that if may take months before they actually are able to diagnose the real problem, or may be not at all.... Really unprofessional environment, and would not at all recommend any one

03/22/2009

Provided by Citysearch - 
Overall
An Excellent Doc-in-the-Box

No business is all things to all people.

I use my regular Internist for planned and preventive medical care but when you need to be seen on little to no notice it's hard to get in unless your situation is dire but short of emergency roomin nature.

The Doctors in this practice are very busy but have always provided me with quality care. Multiple Dr.'s present means they can give you on the spot second opinions and you don't get shelved while your ""regular"" doctor is otherwise busy.

The people at the front desk could be more patient and caring but, since they are not actually rendering services, I suspect they are simply clerks just earning a check.

Once past the clerks, the paraprofessionals and Dr's are very good and have decent senses of humor. Just treat them like human beings and don't carry along any baggage you might have collected from interacting with the front desk or the long wait.

02/24/2009

Provided by Citysearch - 
Overall
DONT EVER COME HERE!!!

I went to Samaritan Medical Care Center when I sliced my finger open at work, on my first visit, they were extremely rude and just DID NOT CARE. The doctor who stitched my finger up was nice, but that doesn't change a thing. On my second visit, we waited almost an hour (with an appointment) to see the doctor, when i was finally called in the nurse told me to take off my own bandage, which was impossible. When the doctor FINALLY came in (a completely different doctor from my first visit) to examine my finger, she was angry to hear that the nurse didn't do her job. It took them about 20 minutes to finally do a 5 minute job. On my final visit, we waited another hour with an appointment, and another 45 minutes in the room waiting for the unbelievably rude and SMELLY doctor to come on and remove my stitches, it was more painful to get them removed than put in, this doctor was basically picking my finger apart and just tearing the stitches out. THIS IS THE WORST PLACE EVER, DO NOT EVER COME HERE, I'd rather drive 4000 miles to some other medical center than to come here ever again!

02/24/2009

Provided by Citysearch - 
Overall
DO NOT RECOMMEND THIS HORRIBLE PLACE

HORRIBLE service. Waited 20 minutes in front lobby but an hour in the room without being seen because I chose to leave. The staff is rude, the doctor's don't give a damn. The front staff was even more rude when I ask for my copay back. A fight between two men almost broke out and not one of the male staff came out to see what was going on.

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Samaritan Medical Care Center

554 Blossom Hill RdSan JoseCA 95123

(408) 281-2772

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