12/04/2010Provided by Citysearch -
Having been a member for some 2+yrs I had occasion to leave San Jose for an undefined amount of time. I wrote to the Club and asked them to suspend my membership. On my return 6 months later I found a demand letter waiting for me. I called the Accounts Dept, and explained the situation. The girl said they had never received the letter, so basically my hard luck. They had charged me for 3 months, I wasn't keeping track so they were after the outstanding 3 ($87). I would have renew and the Right Stuff would probably seen another 2 years plus of revenue. Nice to know in these hard times the Right Stuff is in such a good position that they can turn business away. I assume they make their money by saving on personnel expense in the Accounts Dept.