My neighbor and I had patio gates made by this company We both had them painted the color of our house trim. In a lttle more than a year we both noticed quite a bit of rust on our gates. My neighbor called to see what could be done and the owner offered to come out and touch up the paint for $70.00 and would offer only a two month warranty. We suspect that the metal was not sealed properly before the paint was applied. We have decided to do the repainting ourselves rather than using this company again.
I think these gates should have worn much better. We paid upwards of $800.00 each for them. If you use this company be cautious and get everything spelled out ahead of time!
claimed iconBusiness Response03/29/2012
I had told you that the paint you gave me matching your gutters was water-based paint, not efficient on metal. I had also gave you a 1 year warranty on the paint. After that one year you and your neighbor contacted me and your neighbor went and bought oil-based paint for metal. In courtesy we painted her gate free of charge. She was very satisfied.