Evergreen Veterinary Clinic
1611 E Capitol Expy, San Jose, CA 95121
By Appointment Only: Yes
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We have used Evergreen Veterinary Clinic for 17 years and have always been very satisfied with their service. I recommend any doctor who works there.
Very nice and caring on the surface, but not in practice, unless you don't mind your pet having to be put down because of professional neglect.
My 13 year kitty I brought in Monday morning, because she was listless, not eating, and had not gone poo in 3 days. She had been relatively fine previous to Friday night. I was very worried, wanted blood work done, and asked about the constipation problem. The vet would not respond to my questions about constipation, but told me she had lymphoma. He then recommended X-rays. On the X-rays he showed me the enlarged liver and spleen. The colon had 5 big pieces of poo in it. The Dr. said she would be able to expell it on her own after taking prednisone for the lymphoma. I asked him if she was in pain, and he loudly said no. The next day he called me with the results of the blood work. He said she had cancer in her bone marrow. I did not want chemo, but wanted her to be comfortable until she could be comfortable no more, and then I would put her to sleep. The Dr. again would not respond to my inquiry about constipation, nor recommend any treatment other than appetite stimulants. I had told the Dr. that she was still not going poo, or getting any better. All she could do at this point was lay on a cold corner of the floor not wanting contact with anyone.
Long story short, Tuesday, Wed., absolute hell, kitty got worse every day, Dr. would offer no advice or treatment on constipation even when I said I was going to give kitty enema myself. He did not offer to have her come in for enema. I tried every thing I could think of to make kitty better or at least comfy, including demanding pain medicine for what the Dr. had described as 5th stage cancer. Kitty was not acting different or sick at all until last Fri day night. I don't think lymphoma kills with no symptoms up until the last week.
That's nice they are so caring, and lots of hugs and loving with everyone, but I personally would prefer to have my cats' immediate, easily fixable medical problems addressed, and have my last days with kitty to be not so horrible due to neglect of constipation and pain treatment. By Thursday she was suffering so much, I took her to another vet for a desperate 2nd opinion, and to most likely put her down. They were surprised to hear the Evergreen vet would not talk to me about the constipation, immediately offered enema. KITTY WAS SO FAR GONE FROM SIMPLE CONSTIPATION (NOT LYMPHOMA) I PUT HER DOWN. I called anonomously later to Evergreen and found out they could have given kitty an enema for $105. But they never offered.
The 2nd vet I went to did not dispute the lymphoma diagnosis.
If u would like to get ripped off, this is the place to go. Staff is very very rude and they charge you for their so called 'Physial Examination' without even letting the customer know that they are doing one. When I told them I did not ask for one at the time of payment, they said they thought it was important to do one and so before giving him his vaccination which is why I was there they took the dog inside and did his exam. The mamager is an elderly lady and she is also very rude. Apparently, she has been running that business for a while now and so she has built up a lot of customers and does not really care if a couple leave every now and then.