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Empire Flooring & Design Center

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Business Details

14

years

in Business

We are running the following specials:

Laminate .69 / SQFT,      Carpet .79 / SQFT,    Hardwood $2.99 / SQFT If installed                     If installed                If installed 

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Phone: (408) 371-7700

Fax: (408) 213-1135

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Brands:
armstrong, beaulieu, bruce, mannington, mohawk, resilient, shaw
Payment method:
visa, master card, debit, check
Neighborhood:
North San Jose
Associations:

State of California General B and C15 Flooring Contractor License

AKA:

Empire Flooring & Design Center

Dalton Carpet Company

Categories:
Carpet & Rug Dealers, Carpet Installation, Floor Materials

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Reviews

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Yas003

06/06/2011

Provided by Citysearch - 
Overall
Worst Business Ever

I went to Empire Carpet and Flooring and Design Center and could NOT have been more disappointed. During my first visit, I was helped by one one their salespeople and was told that the price of the laminate I was interested in was $1.09/sq. ft. I was surprised and happy and went back that day to show the sample to my family, and we were helped by a different salesmen who told us the EXACT same price for that model of laminate. The great surprise came when I went to order that laminate and was told that both the salesmen had incorrectly advertised the price and that it was a dollar more than the quoted price. In addition, they also told us about a $75 shipping charge that they had somehow skipped in our two previous visits (and this was for the material being shipped to the store, not to our home).

I understand that mistakes happen but the way they handled the situation was simply ugly. The owner was completely DISRESPECTFUL and while trying to talk to us, was texting away on his phone...and when we complained about the recurring error and their unwillingness to fix the problem, he told us that he would rather not do business with us anyways.

If you are looking for an honest and helpful business, DON'T GO HERE!
However, if you like last minute, surprise price increases, random fees, and rude salespeople, then this is the place for you!

empireflooring

12/25/2010

Provided by Citysearch - 
Overall
.79? /SQFT Carpet .69? / SQFT Laminate $2.99 / SQFT Hardwood

Empire Carpet Flooring Design Center located at 495 E Brokaw Road San Jose, 95112 has the best selection and offer in San Francisco Bay Area:

.79? / SQFT Carpet .69? / SQFT Laminate $2.99 / SQFT Hardwood

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Empire Flooring & Design Center

495 E Brokaw RdSan JoseCA 95112

(408) 213-0996

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Empire Flooring & Design Center

495 E Brokaw RdSan JoseCA 95112

(408) 213-0996

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