08/03/2011Provided by Citysearch -
I bought a nonstick pan from this store and when I put it on stove for the very first time with little olive oil to make some veg, the nonstick coating started popping up. It was very risky. I immediately removed it from stove top. I cleaned it with soap water to remove oil and took it back to store to return it. One junior staff crossed it from my bill but then an old lady (perhaps senior staff) came and refused to return as it was used. I could not use it because it was very poor quality and nonstick coating started coming out when used very first time, do they expect pan should not be used on stove. This lady was very rude , not at all customer friendly and was not ready to listen or give any information if they have a customer service to help. I lost about $20 but they lost a customer who buys grocery worth $500 every month. She just straight way refused to return the pan. This was the worst ever experience I ever had in US. I will never go to this store and believe they have everything of same poor quality. I will not recommend any one to go and buy anything from this store. They are cheaters.