Bob's Almaden Transmissions and Automotive Repair has earned my trust, gratitude and this very positive review for the following scenario. After 173,000 miles the 5-speed manual transmission in my 1991 Toyota pickup developed and exhibited very stiff, balky and indefinite shifter action (which caused too many missed, gear-grinding shifts). Periodically and unpredictably it also would jump out of gear when decelerating. The first transmission repair shop I visited (a highly rated business with good reviews) recommended a transmission rebuild kit, including synchromesh, bearings and seals) to resolve the problem. The estimate was $865 and the job took 3-4 days. I believe the diagnosis was well-intentioned and the cost seemed reasonable. The second transmission shop I visited (Bob's Almaden Transmissions) immediately and insightfully diagnosed the problem as a bad shifter bushing. Because of the frequency of this problem Bob kept a supply of bushings on hand and offered to install it immediately, without an appointment, for a cost of $45. Bingo! In 30 minutes the job was completed and I was back on the road and enjoying the feel of a like-new gearbox. The combination of good diagnostic insight coupled with integrity is alive and thriving at Bob's Almaden Transmissions and Automotive Repair business.
I hate shopping for new cars. When walking on a lot you feel like meat in a Piranha tank. NOT here!! You are welcomed but it is not overwhelming. I already had contact with Michael Peek as I searched online for something fuel efficient and asked for someone to contact me. We stopped by on Friday night and he helped us out. We came to look at the 2014 Chevy Cruze but we were undecided so He set us up with John Altringer. He brought out cars that were in OUR range and not theirs. He was super friendly and you felt like you already knew him. Michael is business savvy and works #s but it is in your benefit and what will work for you. John is super cool and brings his personal experience to help you make a decision. They say they are a family owned business there and you can feel that. We had a few hiccups because it was Memorial Day weekend and crazy busy but they made up for it 3x over. David Hayes the General Sales Manager hooked us up to compensate. The Finance Director who did our contract( im sorry but cant remember her name) even went the extra mile and made sure we had the best deal we could get. 5* all the way. We bought a 2014 Chevy Cruze. Our focus was fuel efficient and they really hooked us up. Thanks guys for making this experience painless! We LOVE our car!!!!
From the very first contact, I was highly impressed and very much appreciated the level of professional customer service I received from City Body Repairs. They also actually added real value to my later experience I had with my insurance adjuster because City Body first took time to make sure I fully understood the damages to my car...and I genuinely felt part of the car repair process because CBR answered every single one of my questions. I hope car accidents aren't ever part of my future, but if so, City Body Repairs will definitely be taking care of my car.