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Business Details

Mon - Thu 5:00 am - 10:00 pm, Fri - Sat 5:00 am - 11:00 pm, Sun 5:00 am - 9:00 pm
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Southeast San Francisco, South of Market
Italian Restaurants, Continental Restaurants, Mediterranean Restaurants, Pizza, Restaurants
Other Information:

Cuisines: Mediterranean, Italian, European, Continental, Pizza

Price Range : Average

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This was one of the more disap...

This was one of the more disappointing and appalling dining experiences I have encountered. I am still a bit shocked and find myself struggling with the appropriate words and descriptions to capture our experience.

Pretentious, rude and terrible food!


Provided by Citysearch - 

Pretentious, rude and over priced. Don't bother. They are dishonest too...


Provided by Citysearch - 
Zuppa: Sadly not the best Italian anymore

I moved to San Francisco over three years ago and one of the first restaurants I went to was Zuppa in SOMA. It was one of my favorite spots right away. I even threw a birthday party for my (now) fiance in the private loft area upstairs. But now the food and service is terribly inconsistent and the place is a shell of what it once was.

We ate at Zuppa with some friends a few weeks ago. We started with the Margherita pizza which was (as always) absolutely delicious. I wish we had stopped there because that was the highlight of our meal. Three of the four of us ordered the Ragu di Campagna and the forth, the pasta with muscles. I know it's not foodie hip to order the same thing but usually the ragu is the best part of Zuppa and we all wanted it. Whom ever was cooking that night had no food quality control and just sent out whatever he or she felt was passable as my ragu had about 10 noodles and a pound of sauce and my other two companions had a bowl full of naked noodles and very little sauce. Anyone working expedite or in the kitchen could visibly see how ridiculous it really was. And to top it off my friend's pasta with muscles had 3, yes 3 total muscles, little guys too. I was really disappointed in the food at Zuppa and that was probably the last time I will go back. It's the third strike. Last time I went, I got food poisoning from a bad oyster appetizer while I was still eating my dinner (and my friend also got sick).

Zuppa once was a great Italian restaurant in the city but sadly it no longer has the same quality food it once had. The atmosphere is hip with the raw concrete walls and the private party loft upstairs, and the happy hour is one of the best in SOMA. But sadly the food just doesn't make the cut. Bye bye Zuppa!


Provided by Citysearch - 
Terrible waitress

Waitress was very stuck up. Bad service is NOT acceptable in the compatible SF restaurants. Food was ok but the rib eye steak we order has a lot of fiber.


Provided by Citysearch - 
Definately not gourmet SF food!

A friend was visiting from LA and I picked this place to ""impress"" him with the great SF gourmet dining experience and instead I got embarrased. I made a reservation the night before and we were properly seated. Here is where the problems started - the waitress could not accomodate a simple switching of incredient request in our appetizer, instead she just ""forgot"" to bring our appetizer or came up with some shallow excuse at which point we asked her to forget we ever ordered an appetizer. The foccacia bread they brought out (only once btw) looked like it was 5 days old and had been sittign in the open for awhile drying. Then came our meals - we had two pasta dishes, both were half-cooked, very small portions and tasteless..and this was for $20-25 we paid per dish. From the reviews I now understand that perhaps their pizza is good but please please go somewhere else for a good pasta dish!!!


Provided by Citysearch - 
Great Value and great atmosphere with decent food

Came here on a whim and loved it!
No reservations but sat at the bar and great drinks.
I didn't want to review this so that I could keep it quiet but too many people know about it already.
Great value for the money!


Provided by Citysearch - 
Great service, great environment, and GREAT FOOD!!!

In all honesty, I thought Zuppa was one of the greatest meals I have ever had in my life. Starting from the ambiance and ending with the $$ on the bill. The prosciutto was phenomenal and the speck pizza was a perfect combination of flavors. The service was excellent. Our waitress recommended us the most delicious bottle of wine to compliment everything on the table. I highly recommend this place!!!


Provided by Citysearch - 
We'll be back!

I was just looking up the contact informatin for Zuppa because I had such a great experience on my last visit that I wanted to send some late Christmas presents out to my friends who live in the city. Seeing the last review, I was shocked as I was also there a couple of nights before Christmas and had both a fantastic meal and fantastic service. I don't know much about Italian wines, but the server was happy to ask what we like and guide us toward a great bottle that was really well priced. Oh, and we started with a glass of Prosecco, the best Prosecco I have ever had. The food was great. I especially loved the panceta pizza and the tortelini soup. My husband had the stuffed quail. He loved it! We had panna cotta for dessert. The manager came by and recommended we have a sparkeling dessert wine, Moscato I think, which was such a perfect end to the meal. I know the friends I am buying the gift certificate for will love the place. I'll definitely be back when I'm in San Francisco again.


Provided by Citysearch - 
Worst Service, bar none

I should have taken notice to the last review. I took my family there 2 days before Christmas for a special meal. My husband who is from Italy was excited about ""authentic"" Italian food.
Mind you the restaurant was not full and being able to see the open kitchen, noone was stressed to get the food out.
After being seated, it was almost 10 minutes before the waiter arrived. No bread had been put down, water poured, etc. We ordered a pizza and several other appetizers to start along with a bottle of wine . Only the pizza arrived long after the wine came. It must have been 15-20 minutes before the other 2 appetizers arrived and one was cold (supposed to be hot). Not once did the waiter come by to check the food or pour the wine (we poured our own wine the entire time).
Then finally the main courses came out and again my husband's bolitto misto was barely warm. When I told the waiter, instead of taking it back, argued that it hand just come from the kitchen - so what! It was still cold.
We ordered 2 desserts (they were barely edible - chocolate cake, no flavor, tasted old and an apple tart that was tough and reheated).
The last straw was the waiter was quick to give us the bill and then disappeared when we wanted to pay and leave. At this point the restaurant was 3/4 empty. Where was he? I asked another server to take the check and she gave me attitude, said it wasn't her station.
The manager finally came over to find out the problem and after letting her know how disappointed we were with the night's events, all she could do was say I am sorry.
I will never eat there again, nor do I recommend anyone wasting their time going to this out of the way restaurant as there are many fine Italian restaurants to be had in the city. Stay away!!!!!

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564 4th StSan FranciscoCA 94107

(415) 777-5900

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564 4th StSan FranciscoCA 94107

(415) 777-5900

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