Union Street Garage Inc

Took car in for a SMOG inspection initially three years ago and they were great (quick, honest, hardworking). I have since been back twice. The 2nd time i had an issue with my muffler. He told me up front that it wasn't his specialty, but said he would take a quick look to better understand the issue so he could refer me to the right place. He recommended me to visit a muffler specialist friend of his in Hayes Valley and didn't charge me for the quick evaluation. I was so thankful. The third time I brought my car in for another SMOG test, which he quickly jumped on and was finished within the hour. I told him that I was having an issue with my passenger side automatic window and asked him if he could look at it. Again, he warned me up front that it wasn't his specialty but said he would look at. He examined the problem and then made a few phone calls to other mechanics to see which of them had seen this sort of problem, and who had fixed it before. He found another shop who had experience fixing these sorts of problems and gave me their number and address. Again he never charged me for all of this additional work. Very honest and helpful. I highly recommend that if you have an issue with your car to stop by and talk to Jon before going anywhere else. He will be upfront and honest with you if he can't personally fix your car, but he will help get you to another honest mechanic here in the city...

I took my car in because it was making a grinding noise when braking. They evaluated the problem and fixed it without charging me, saying it was just a minor tweak. I felt most garages would have milked me for a service fee, but these guys are very fair and professional.