Wow does this place give UPS a bad name. The gentleman with the extremely thick accent at this location was offended when I couldn't understand what he was saying. ZERO patience and hung up on me. I asked him him how he could hear what i was requesting when he kept talking over me. God gave us two ears and one mouth and this man clearly does not understand why. Please be careful and try to avoid this location unless you enjoy poor customer service and mean people from another country! I ended up going right down the street to STAPLES!! Better prices and they actually WANT to help you... brilliant!!