12/01/2010Provided by Citysearch -
As an update to kl1976's review about 3 years ago, I can confirm that customer service is still horrible at this place, ironically named ""The Butler & The Chef"", as if they were the king of the restaurant.
Don't offend the butler and the chef by doing anything other than solely enjoying their food, or you will be served badly in no time.
I had a similar accident, where I ate in the restaurant with a friend, but wanted to add a chair when another friend arrived. Despite there are 3 other empty tables that can seat 3 plenty, the butler decided to tell us instead that we could not add a chair.
The food is also no oral pleasure unlike what they described. For $16, all you can get is a dry piece of crepe with salmon half-filled and less than a dollop of sour cream. And some spinach on the side right out of a bag from the fridge. That's really all. I can make that for $2 at home.
The open kitchen, apparently, is not used for bridging the relationship of customers and the chefs, but instead, it's used for the chef to identity which customers he hates. You will recognize his grumpy eyes, and you'll know what I mean when you see it.
Funny enough, the chef actually offered us to *stay*, only after I told him that I would leave a bad review here. But yep, like the other angry customers in this review thread, the chef actually spent time kicking customers out, instead of cooking.