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Business Details



in Business


Regular Hours

Extra Phones:

Primary Phone: (415) 752-1818

Phone: (415) 752-1818

Maggie Sottero
Payment method:
amex, check, discover, master card, visa, all major credit cards
Richmond District, Central Richmond, Northwest San Francisco, Inner Richmond
Wedding Supplies & Services, Wedding Planning & Consultants, Party & Event Planners, Formal Wear Rental & Sales, Bridal Shops, Party Supply Rental, Women's Clothing

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Need I say more? The reviews here are all negative! Our whole package cost us approximately $5500. The only thing we received from them was our engagement album and the engagement photo enlargement. After taking your deposit and money, they treat you like crap! Take a good read on these reviews! You're best spending your money elsewhere!

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This place will robb you, then treat you like trash!

For those brides and grooms to be, I'm glad that you're doing your homework to read reviews about loveliness. *** For more reviews (mostly bad ones that you'll find,) please visit CitySearch, Yahoo business reviews, Chopstick Brides, RateItAll, and whatever ones you can find. Apparently, loveliness does not have any experienced workers to handle the volumn of work they have. All they keep focussing on is bringing ... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
Worst customer service experience ever!!

Sounds like the reviews from cindyyau and kaylayeetsai are not genuine and something their staff would write. Discounting those two reviews and if the site allowed people to give negative or zero stars they truly deserve, Loveliness would not have a rating. \r \r Anyway, my wife and I had similar experiences as the other reviewers. How could so many different people experience the same crappy service and this pl... view more

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Worst Business Ever -- BEWARE: Incompetence Starts At The Top And Trickles Downward...

Run away from Loveliness as fast you can and be glad you did. This family operation does not know anything about customer service. They claim to have been in the business successfully for over 10 years, but you could have fooled me based on what my wife and I have been through over these painful 13 months and counting. The owners have amnesia and cannot recall what they say from day-to-day. When trying to get you... view more

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Beware, the only good rating was placed by the owners grandaughter! If it smells like a bad egg it probably is a bad egg

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Poor service, Unhonest & Unprofessional

Sloppy and lousy service says most of it! This place has caused me so much frustration. It has been over 7 months since my wedding, and currently I'm still waiting for a final layout for my wedding album. They are horrible with communication, they rely on ""so called"" desingers from Taiwan to do the layouts who cannot get things right. I have to communicate the same changes numerous times, which is why the delay.\r ... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
How come I can't give it zero star??

I must agree with all the victims here. Their service is so bad. Please, don't go there. I garantee you will regret unless you leave next to them and visit them everyday. So far all the comment I heard is the time they take. You may not care at the first moment, but if you still can't get your marry photos after couples months. Why you take the photo???

Like this review?Yes|Flag AbuseProvided by Citysearch
extreme poor after buy service!!

Even though they took good photos, they took forever to deliver your stuff to you! So far we have been waiting for 8 months for our wedding photos and DVD!! What the heck~? We called, we emailed, they just bs that the one who in charge was not there. Dude, what should we do? I want our one-life-one-time memory! Don't go there! It is totally a trap!! They always treat you like prince and princess when you reached ther... view more

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I love my photos!!!

I loved my engagement pictures and my wedding gown!!! It seems like everyone complains about the poor service about this place but I think they're really good. They are more like a family environment rather than very business-like, which my husband and I prefer. I was also a bit skeptical when I read all the bad reviews but I decided to go see for myself and I'm so glad that I did. They were able to make me look abso... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
Worst Customer Service, Unreliable & Unprofessional

Our experience with this company was absolutely HORRIFIC! Not only did this company put us through a lot of stress by delaying our wedding albums & video delivery; The staff and the owner were not responsive to our calls and emails. They changed photographers on us the day of our Engagement shoot & a couple of days before the wedding. They keep insisting the photographers they had replaced was the best. When we all a... view more

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5133 Geary BlvdSan FranciscoCA 94118

(415) 933-9800

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5133 Geary BlvdSan FranciscoCA 94118

(415) 933-9800

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