Posted: 12/18/2010Provided by Citysearch -
Food-Raw risotto. Requested a re-fire to only receive a slightly more cooked with remaining crunchy bits of raw risotto. A friend and I had to send it back. He had his dish replaced with the steak (requested medium and received medium rare--leaning on the rare side) and I had mine replaced with the salmon. The salmon came raw. I got tired of sending food back and by that time my appetite had faded away. It's hard for me to not want to eat, but this place did it. The manager apologized that I didn't like their risotto, but I mean who would like undercooked risotto? I then attempted to talk to the manager about the three times I had to send back food and express my dissatisfaction even till the final dish (tart tartine). It was burnt. I even had other friends taste it to verify it and confirm that it was not just my rage. She apologize insincerely and said that they could have re-fired the salmon (SERIOUSLY??? Third time sending back raw food and you still expect people to trust that they won't get sick from your food?). After I walked away, she was stupid enough to give dirty looks when the rest of my party was still there. I definitely do not recommend this restaurant to ANYONE, even my greatest enemies. There are so much more exceptional or even average French restaurants in San Francisco that no one should waste their time at Le Charm Bistro.