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Hillstone

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Business Details

18

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (415) 392-9285

Fax: (415) 392-9285

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Payment method:
discover
Location:
Waterfront Plaza Office Park
Neighborhoods:
Northeast San Francisco, Northern Waterfront
AKA:

Houstons Restaurant

Hillstone_embarcardero (sf)

Hillstone Restaurant

Categories:
American Restaurants, Hamburgers & Hot Dogs, Continental Restaurants, Barbecue Restaurants, Steak Houses, Family Style Restaurants, Restaurants
Other Information:

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Cuisines: Burgers, Barbecue, Family Style, American, Hot Dogs, Steakhouse, European, Continental

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

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Reviews

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04/17/2011

Provided by Citysearch - 
Overall
Great food awaits

The grill here is bar none, everything that comes out of that kitchen is fantastic, and alot of it is an ode the hickory and the fantastic kitchen staff.
The last time I went it was Houstons so I was happy to taste that the name was only thing to change, although I had never been for lunch before, which just goes to show it's good no matter what time of the day you go.

Granted it is on the pricier side, so it's a great place for a special occasion or a date-nite, especially if you want to impress someone, being right there along the embarcaderro but once you start eating you'll forget all about that.

11/17/2008

Provided by Citysearch - 
Overall
Best lunch and service

There were 4 of us for lunch for our first time, and it was the best, both food and service, there was always someone there to see if we needed anything, and our drinks were refreshed with another glass as soon as it was empty. We meet once a month, and this place will be a repeat.

11/05/2008

Provided by Citysearch - 
Overall
Ridiculous Hat Policy

This is not a super upscale place and they ask you to take off your hat in the dining room which is stupid. I agree with the other reviewer in that the hostess was not polite but more important our wait staff was less than interested in serving and aloof. My $17 salad was with greasy chicken and not tasty. I won't be back and the portions are not what they use to be.

09/27/2008

Provided by Citysearch - 
Overall
Extremely Uptight Black Hostess and Manager

EXTREMELY UPTIGHT HOSTESS AND MANAGER. Both are black and very uptight and stupid. And I am not against black people.

The black hostess who looks like Condoleza Rice and who works on Friday night is extremely uptight. I am a man and I was wearing a hat. and she told me men could not wear hats in this restaurant although women could. I told her that was a sexist policy. I asked if the policy was in writing. The hostess babbled something about Houstons being named after Houston Texas and in the 1850's men in those days took off their hats. I am from Texas and she failed to mention that in Texas in the 1850's blacks were also slaves. The hostess then called the manager who told me if I did not do as the hostess said then I should leave. I pointed out that women were wearing hats and that they were being served. I also said to the manager that is a sexist policy. The manager said even more stupid things too stupid to repeat and then I walked off. I wanted to leave but my friends said let's defy the restaurant and stay. We ordered less than we would have though and our evening was pretty much a downer.

I could see the uptight hostess telling the other hostesses what had happened and as we left one of the white hostesses with little to do said to me condescendingly, Thank-you for everything. I said to her and her attitude, **** off.

If you want a completely irrational hostess trying to make you over into her idea of 1850's Houston Texas with an equally stupid bumbling manager who can't see the idiocy in anything then by all means put this dump as a must see on your list of San Francisco experiences. If you want to be treated with respect and dignity and reality then avoid this place at all costs.

04/15/2008

Provided by Citysearch - 
Overall
my favorite!

i've dined at houstons only TWICE and i absolutely love it! The only thing i hated was that everytime I've been there it takes forever to get seated and its EXTREMELY dark inside!! It tends to get really loud when its busy.. but they were so sweet and gave us complimentary french fries while we were waiting.. The food is delicious and the service is always top notch.. This is by far my fave restaurant in the city if you are out with friends or even on a date and the food is just the bomb!!

11/10/2007

Provided by Citysearch - 
Overall
Busy and loud, but tasty food

Packed on a Thursday night around 9pm, and were told 45 min wait by the friendly hostess, which was fine by us, since we weren?t quite hungry yet. Stood at the bar, cocktails while waiting. Half hour later we were seated down from the bar side, so unfortunately we couldn?t see the fireplace or hear the live jazz at the other end. Noise level very high, but very nice layout, so we were still able to have an intimate dinner. Cajun snapper (kinda plain, but cooked well) with baked squash (VERY tasty), and the best french dip I?ve had anywhere, stuffed with tender pink beef. Would have liked just a bit more au jus, but minor point. Hubby even liked it. Apple walnut cobbler (?) was great, even if there was waaaay too much fresh walnuts in it, easy to pick off,. Everyone was so friendly, service was attentive.

11/06/2007

Provided by Citysearch - 
Overall
Great Hawaiian Ribeye

Houston's has great ambience and great food, but expect to wait for about an hour if you plan to go there on a weekend night. You can make reservations for small parties, so I suggest that. The good is pricey, but good. I highly recommend the hawaiian ribeye!

11/17/2006

Provided by Citysearch - 
Overall
Good, solid food - a great place to take your parents when they visit

Whenever my parents come to town, it is a dilemma. They are the small town, salt of the Earth types who want straighforward dishes served in a comfortable setting. Most of the SF restaurants I love are too small and too chi-chi for their style. Houston's to the rescue! Everyone loved it, including my hard-to-please parents. Of course they ordered the ribs. But, Houston's isn't just for those parental visits - I like to go there on a Sunday, sit at the bar, have a glass of wine and order their hacked chicken salad. You can watch the game, and look out onto the Embarcadero and watch the world go by.

11/13/2006

Provided by Citysearch - 
Overall
Excellent ambience and all around experience

I try to come here once every few months. It starts with the friendly hostesses and well-trained service, then there's waiting for your table, either outside with a drink and warm fireplace, or inside at the bar at cozy tables. The seating is mostly plush booths with another fireplace in the back of the dining room and live (non-obnoxious) jazz at certain times. The lighting (artichoke lamps!) and dark wood interior are romantic and create a super warm and comfortable environment. The food is super rich and flavorful, while not being too much of a good thing. This is one place that always puts me in the mood for a nice sultry glass of red wine. A favorite I've taken everyone out to at some point.

10/18/2006

Provided by Citysearch - 
Overall
best veggie burger and service

I'm a vegetarian and was in San Francisco in Jan 2005 loooking for a veggie burger. Heard good thing's about Houston's so wandered down one night at around 7.30....only to find the placve packed. The young waitress told me that teh wait would be an hour or so, but as I was leaving said she could squeeze me in. I declined the offer, instead heading to a nearby irish bar for a few pints before returning around 9.

The veg burger was flame grilled and sensational and teh service top notch. The place had quitened a bit and the staff were very friendly and chatty - with plenty of ideas for placed to go in the city.

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Hillstone

1800 Montgomery StSan FranciscoCA 94111

(415) 392-9280

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