Posted: 3/18/2009Provided by Citysearch -
I have just returned from my hair appointment at Helene Rene and thought I would finally write something on City Search about my wonderful experience each and every time Helene has done my hair. I am shocked at reading 2 of the nastiest reviews I have ever seen. I have known Helene for the last ten years, she has done my hair with considerable finesse I might add and been a warm, giving and loving person to be around. I feel I must come to her defense as people don?t always know the whole picture. I know Helene would never discuss this herself, but as a friend and a customer I must tell her recent story. The building where she lives and works was sold last year and she is being evicted. She has spent the last 6 months looking for new digs, not just a new home but a space for her business. She has lived and worked in this location for 20 some odd years and suddenly she is being forced to completely change her entire life due to this new landlord. We have all had bad days and I would hate to have her suffer unnecessarily just because of 1 or 2 bad reviews, especially when there are at least 60 positive reviews praising her salon. Her prices are more affordable than anyone on Union St. Helene was not available to cut my hair at one time so I had to visit another salon which set me back $280.00. Please understand I have extremely short, fine hair, it takes maybe 20 minutes to cut and the color takes in about 20 minutes. I really felt taken on that one and from now on I will give Helene a little more advance notice so I don?t have to deal with this kind of rip off again. Helene was shocked when I told her how much I spent! She is fabulous, reasonable, warm and understanding and is currently moving to a new home and has been offered a private space in a local salon to continue her work. I wish her all the luck in the world and will remain a good customer. Thank God she is staying in the neighborhood!