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Hours

Regular Hours

Extra Phones

Phone: (415) 986-5603

Fax: (415) 986-5603

Payment method
discover
Price Range
$$
Neighborhoods
Chinatown, Northeast San Francisco
Categories
Asian Restaurants, Chinese Restaurants, Family Style Restaurants, Restaurants
Other Information

Parking: Street, Validated

Wi-Fi: No

Bike Parking: No

Attire: Casual

Cuisines: Asian, Family Style, Chinese

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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Reviews (574)

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12/27/2008

Provided by Citysearch - 
Overall
Over-hyped restaurant with bad service, mediocre food, and a long wait time

As a native Chinese, I'm an avid fan of dim sum and have eaten at quite a few restaurants, but I don't have anything good to say about Great Eastern. The food was only average (the shrimp dumplings fell apart when we picked them up, everything was lukewarm, and there was layer over our porridge after it'd been sitting out too long), the decorations shabby, and the service was HORRIBLE. The waiters were downright curt with us, dumping our food on the table with a scowl before they whisked off somewhere else. No joke - I think I've been treated that way only once or twice in my life.

I think it had to do with the fact that we had dressed casually and weren't foreigners, sadly enough. Many popular Chinese restaurants I've tried have always looked down on the ""native"" eaters, with the assumption that we're not the worthy customers. Paranoia? No, this behavior's common in China too, and I'm only sorry that the servers had such big egos here.

My suggestion is to try a smaller, less-hyped restaurant. The food here is only mediocre, and it can be had for a lot cheaper at a family restaurant. (Yes, they look cramped and shabby, but the owners love their customers!) My $7.50 quail egg porridge is usually only $4 anywhere else I go - the prices are so inflated because they know they can get away with it.

Ugh. I'm sure many people have had great experiences, but I would never go back to that restaurant. This place is popular for food that I could get anywhere else for better service, less wait time, and probably a cleaner restroom as well (although in SF, that's hard to find).

08/23/2007

Provided by Citysearch - 
Overall
great food

This is one of the best restaurants in Chinatown or anywhere else. The food is always fresh. Helpful friendly waiters. It can be very busy at lunch time but always a lot of tables. Always full of families and tourists.

11/11/2006

Provided by Citysearch - 
Overall
great duck! mmm...

This place has really good duck! amazing duck! they also have a lot of other good chinese food but I can't get enough of there duck. For a chinese restaurant, it is very very clean. There is definitely a wait during the weekends!

07/13/2006

Provided by Citysearch - 
Overall
Fantastic Cantonese

The last reviewer who said blah blah blah mentioned you wouldn't be happy with great eastern if you are looking for Mandarin or Hunan. Well, guess what? This is neither of those. It's Cantonese, and the flavors in Cantonese are much more subtle than throwing a heap of red peppers on something and calling it flavor. This is a great restaurant and I highly recommend it for Dim Sum and regular dining. If you want Hunan, don't go to a Cantonese restaurant then trash it because it isn't something it never purports to be.

11/10/2004

Provided by Citysearch - 
Overall
Solid Decent Chinese Food

I've been here twice and the food is definitely solid. Solid, meaning there are definitely dishes here I would eat to satisfy my hunger for chinese food. There are alot of bad chinese restaurants in chinatown (ironically the better ones are in the suburbs), but for chinatown this restaurant is decent. Decor/ambiance is decent. Service has always been good the two times I was there. And they do have validated parking for two hours at the Holiday Inn (I think it's after 5pm though). I would try the Scrambled eggs and prawns chow fun. Interesting combination, but it's pretty good!
The dim sum is just ok.

10/29/2003

Provided by Citysearch - 
Overall
Tasty food, good value

Their dim sum is excellent and a much better value than Yank Sing. We always order way more than we can really eat because most everything is delicious.

Service is ok.

01/24/2003

Provided by Citysearch - 
Overall
best cantonese in sf

This is the best cantonese in the City. It's a bit pricey but it's worth it. Stick with seafood dishes and you'll do ok.

12/21/2002

Provided by Citysearch - 
Overall
Great Quick Service

This restuarant beats any place for quickness. I ordered and 7 minutes later it came out. Plus, for a Chinese Restaurant the service was pretty good. I requested my fish to be cooked and certain way and they accomodated me happily. This is not one of those cheaper Chinese restaurants with sticky red seats and cups you have to re-wipe. It's a bit more expensive but the decor is nice, roomy, servings large, and service good. Plus they give you for free almond jello (heavenly taste) and OJ slices.

12/20/2002

Provided by Citysearch - 
Overall
Attach of the killer egg rolls!

Service was good, although the food did a number to my stomach! - not the best Chinese I've had. I wouldnt recommend it.

07/29/2002

Provided by Citysearch - 
Overall
China without airfare expense

We recently enjoyed the Great Eastern Restaurant--in fact, it was a return visit after more than 25 years and the food was still very good. It was like being able to go to China without the airfare expense and jet-lag. The starters were delicious and the lobster an unexpected surprise. Even the jello-like pudding with a hint of ginger was a taste worth remembering. Service was excellent!

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