02/20/2010Provided by Citysearch -
I recently visited the San Francisco store and tried on many dresses. I found a dress and really liked it. As I was standing in the mirror seriously considering the dress the employee came to inform me that I needed to hurry up because another bride behind me needed my dressing room. As far as I was concerned, having a ""no appointment necessary"" boutique meant no limit on how long an ""appointment"" could take. I let the comment slide and continued to consider the dress on the hanger. I had made it very clear that I also needed a ""white white"" dress and later noticed it was more on the ivory side. The employees continued to try to convince me it was white and it became very clear they did not care about me and having the dress of my dreams but only about making their sale. My future mother-in-law was with me and was trying to help me with my decision when she was holding another dress next to ""mine"" to compare colors. An employee came and yelled at her that she needed to not remove the dresses and should put it back immediately. That was my final straw. I left the store and found my dream dress for DOUBLE the price at Bridal Image. They have wonderful service and a very nice showroom.