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Enterprise Rent-A-Car

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Business Details

59

years

in Business

Pick Enterprise. We'll Pick You Up.®
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in San Francisco, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Services/Products:
* Economy to Premium cars * Luxury cars
Brands:
Car Rental Rental Cars Rent A Car Van Rental Auto Rental Luxury Car Rental, Enterprise, international
Payment method:
amex, discover, master card, visa, diners club
Location:
San Francisco Intl Airport
Neighborhood:
San Francisco International Airport
Categories:
Car Rental, Truck Rental, Automobile Leasing, Van Rental & Leasing

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Reviews

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Posted: 18 days ago

Overall

Really professional. Helped me out tremendously when I forgot my computer in the car. They are always a pleasure to do business with and always are quick with helpful suggestions. Great Folks!

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Posted: 2/4/2016

Overall

Enterprise personnel were professional, the car was new, clean and in excellent condition. Originally they didn't have the midsize I ordered so they upgraded me for no additional charge. I used the kiosk and the whole process from signing up to picking up my car took less than 15 mins. I am pleased with Enterprise and will continue to use them.

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Posted: 2/3/2016

Overall

I rented a car a couple weeks ago for the weekend. While waiting in line to confirm my reservation, a manager asked me if I already had a reservations confirmation number and if so I could use the Kiosk machine. He was very helpful with guiding me to what I needed to do. Very impressed. Then when I went to pick up my car, I was advised to wait for a Rep to come meet me, a young lady representative came to me, asked my name and walked me to the available car. I rented a compact, however they did not have any compact cars available, so she said that she can upgrade me to the next size up free. I took the opportunity. I had a Chevy Malibu. Great car, it has awesome gas mileage and it super comfortable. Overall experience with Enterprise was super awesome. It was nice to be treated with VIP status. :) I recommend renting from the Enterprise SFO Arpt location and I will definitely choose Enterprise again in the future when renting a car.

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Posted: 11/20/2015

Overall

I got the best service and price for renting a car from SFO. Before I rented from Enterprise, I checked with other rental car companies and Enterprise got the best price for the same class car. I returned the car with little less gas than when I picked it up but the return customer service there didn't make me pay for it. That also was great because I had to drive a while from the gas station to the return place. I would rent a car from Enterprise again in the future. Thanks

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Posted: 10/8/2015

Overall

I'm glad I chose Enterprise. I read the YELP reviews upon my arrival into San Francisco and they definitely lived up to them. I was visiting from NYC for a week with my Boyfriend and his Best friend who was celebrating her Birthday. The rental was great, fit our needs with no issues.

What I most appreciated was our Customer Service Representative Rachel. Rachel greeted us immediately and gave us friendly,professional & personal care. Her knowledgeable about San Francisco was a huge help to us and she even greeted us on our departure.

I definitely would use this location if i'm at SFO again or any otherEnterprise location thanks to this experience.

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Posted: 9/30/2015

Overall

Shorter lines than the other car rentals, since the price was higher. The biggest problem: we rented a baby seat with the car, rather than bringing our own on this trip. The seat they gave us was cheap and uncomfortable for our 9mo old. It rattled around, making her carsick, and my husband had to sit in the back and hold the seat in place for a 6 hr drive each way. Enterprise also did not install the car seat for us due to "liability issues", which meant we spent about an hour trying to get it installed at the airport, poring over the instruction manual. This could have been handled a LOT better. They should find a way to have the seat installed in the car when you pick it up!

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Posted: 9/22/2015

Overall

The service for both pick up and return was great. It was pleasent and fast. The car fit our needs peefectly and we had no problems.

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Posted: 5/27/2015

Overall

I arrived in San Fran at midnight and found the counter fairly easily. The line at the counter was short and the counter person friendly and efficient. There was a bit of a wait at the rental car location due to high demand but again personnel there were friendly and apologetic. I was given an upgraded vehicle and though the tank was not full, it was noted on my agreement. Upon return I was again greeted warmly, the return process was efficient, and I was even credited for the extra gas (above where it was when I picked the car up.) I very much enjoyed my rental experience and would highly recommend Enterprise at this location.

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Posted: 8/26/2014

Overall

I am an Enterprise Plus member and I got excellent service! The counter agent was efficient, friendly, and he did not give me the hard upsell push. When I went to pick up my car I received the same treatment. I heard the rental car center at the San Francisco airport was a very busy place, but the Enterprise team got me through it in a snap.

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Enterprise Rent-A-Car

780 McDonnell RdSan FranciscoCA 94128

(650) 697-9200

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Enterprise Rent-A-Car

780 McDonnell RdSan FranciscoCA 94128

(650) 697-9200

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