A thirty something yuppie's perspective
The atmosphere is fantastic and the coffee is great. The magazine racks and book selection is thoughtful, varied and invariably induces dawdling.
But behind this very comfortable facade is the bitchiest group of service staff I have ever met. It is reminiscent of the soup nazi- you better be ready to order, have a minimum of questions, pay, and get to your seat. Even then it's not unusual for the food delivered to be incongruent with what you had ordered. The food is good, but not remarkably so.
The owners and staff are condescending, insufferable, and prissy. I wonder if they feel they are owed something for creating the experience known as Crossroads.
This is an open request for a competitior to Crossroads to open their doors nearby. The area is screaming for it!