06/18/2011Provided by Citysearch -
What you have here is the Wheelchair Whisperer. The owner, Dwight, is an incredibly generous, kind, clever, and creative person. He could do anything with his sensational personality and keen intelligence, but he has a real passion for helping people and an almost spooky instinct for getting the most out of your powerchair. We need to nominate him for some kind of award for local treasures or community heroes.
My mother's 2004 Quickie Freestyle M11 powerchair had been mystifying our mechanic at CHME in Foster City for years now. It wouldn't hold a charge, and nothing seemed to fix it. Mom's original mechanic in Mountain View, Rehab Specialists, from whom we bought the chair, closed down, so we were going to this large multi-purpose company, CHME, which was covered by insurance. When Mom's insurance agreed it was time for a new chair, we bought a 2010 Invacare Pronto M51 from CHME and had nothing but problems with it. So that was two chairs that didn't work properly.
Finally, I found Dwight. Not only did he restore the old Quickie to absolutely pristine, like-new condition, but he gave me a very good price. As for the brand-new Pronto, I got CHME to replace the controller and the batteries (under warranty). It worked much better, but it was still extremely slow and sluggishly responsive. I had Dwight look it over, and now it works beautifully! He inspected everything and re-tuned the computer programming for optimum performance ... for FREE.
I shudder to think that I may never have found Dwight had it not been for Yelpers. And don't be fooled by the address. There are startups and nice companies in this building ... plus it's a much safer neighborhood than I expected. It's a little out-of-the-way, but you will NOT be disappointed. City Wheelchairs is a hidden gem.