Horrible service, frustrating experience!
I went to this restaurant with my coworkers, and it was not a pleasant experience overall. First of all, one of my coworkers ordered item #11, beef crispy noodles, and it took almost half an hour for him to get a dish of wide rice noodles, which was not what he had ordered. They messed up even though he had ordered by the item number. When we told the waiter that the order was incorrect, he did not even apologize. He only said ""Eight Minutes!"" Well, let me tell you it was not eight minutes. Eight minutes became ten minutes, ten minutes became 15 minutes, 15 minutes became almost 20. On top of the delay, the crispy noodles were not crispy; they were soggy. Secondly, one of my other coworkers asked for a glass of water. Did he ever get his water? Nope, never! Thirdly, I was not done with my noodle soup, and the waiter came by and grabbed my bowl without even asking if I was done. He also dropped my spoon into the soup, did not offer to give me a new spoon, did not apologize and just walked away. Also, I asked the waiter if they had the vietnamese drip coffee, and he said yes, so I ordered it. In like a minute, he brought the coffee already mixed in with the condensed milk and ice. They must have a very fast coffee dripping machine, because in every other restaurant that I've been to, the coffee takes about 5-10 minutes to fully drip. Anyways, service was extremely poor. We were expecting they would offer to give us the crispy noodle dish for free, but they didn't. We had to ask for it.