Join
Thanks! Click the link in the email sent to activate your account.
As an employee of AT&T I have found this store to be nothing but the best in customer service. They are friendly and efficient. I have visited this store on many occasions to replace covers, fix phones, and just ask general questions. They have always provided me with everything I have asked for and explained in detail what was going on and where I needed to go if they couldn't help me there. Very respectful, efficient, and friendly.
I am being forced to make a review on yellowpages.com. I expressed I didn't want to rate a business and was told it's part of my job. However I am a customer service rep and my feelings on businesses I visit is not a part of my daily job performance but was told something could happen to me if I didn't rate a business on yellowpages.com. I think it's very poor of a business to make an employee do such a thing that is personal. AT&T wants me to express care and empathy to the customers I come in contact with however that same care and empathy isn't expressed to me as an employee.
YP Mobile Page for AT&T, San Francisco, CA